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Multi-Channel Analytics Market - Forecasts From 2017 To 2022

Posted by Shreya Mohan on

Knowledge Sourcing Intelligence announces its new report titled “Multi-Channel Analytics Market - Forecasts From 2017 To 2022”.

The report segments the Multi-Channel Analytics market by type (Speech Analytics, Text Analytics, Data Analytics, and Customer Feedback), deployment type (On-premise, and Cloud), service type (Professional, and Support and Maintenance), application (Customer services management, Cross-selling and Up-selling, and Others), industry vertical (Healthcare, Banking and Financial services, Communication and Technology, Government, Media and Entertainment, and Others), and geography (Americas, Europe Middle East and Africa, and Asia Pacific). Multi-Channel Analytics market is estimated grow at a CAGR of 20.89% over the forecast period to reach US$9.648 billion in 2022.

Major factors driving the multi-channel analytics market are increasing awareness about the importance of customer relationship management and need to understand consumer behavior and buying pattern. Another factor responsible for the market growth is growing demand for these solutions in the Asia Pacific region, owing to surge in IT infrastructure investments.

Some of the major Multi-Channel Analytics market companies covered as part of the report is Google, IBM, SAP and Oracle along with several other players.

Sample request or complete report can be purchased through the link below:

This 92 pages report contains a wide range of figures and data tables for the forecasted period based on the segmentations listed above.

Key TOC Contents are listed as below:
• Market Dynamics
• Segmentation
o By Type
 Speech Analytics
 Text Analytics
 Data Analytics
 Customer Feedback
o By Deployment
 On-premise
 Cloud
o By Service
 Professional
 Support and Maintenance
o By Application
 Customer service management
 Cross-selling and Up-selling
 Others
o By Industry Vertical
 Healthcare
 Banking and Financial services
 Communication and Technology
 Government
 Media and Entertainment
 Others
o By Geography
 America
• North America
• South America
 Europe Middle East and Africa
• Europe
• Middle East and Africa
 Asia-Pacific
• Competitive Intelligence
• Profiles of key companies


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