Business Process as a Service (BPaaS) Market - Forecasts from 2018 to 2023

Business Process as a Service (BPaaS) Market - Forecasts from 2018 to 2023

The Business Process as a Service (BPaaS) market was valued at US$XX.XX billion in 2017 and is expected to grow at a CAGR of XX.XX% over the forecast period to reach a total market size of US$XX.XX billion by 2023. Increasing penetration of advanced technologies into industries has been fueling the digitization of many business processes among the enterprises. However, stringent regulations regarding data security have been responsible for huge investments being made by enterprises into data security. For enterprises who continuously seek reduction in their costs in order to improve their margins, business process as a service has been a lucrative option. This is driving the adoption of BPaaS among them, thus boosting the growth of the market. Rapid growth of cloud computing has been supporting the enhancements in ‘as-a-service’ offerings by various vendors. Good growth opportunities being offered by this market are attracting many players into it. Availability of a good number of vendors in the market is fueling the adoption of BPaaS among the end-users, which is contributing to the growth of the market

This research study examines the current market trends related to the demand, supply, and sales, in addition to the recent developments. Major drivers, restraints, and opportunities have been covered to provide an exhaustive picture of the market. The analysis presents in-depth information regarding the development, trends, and industry policies and regulations implemented in each of the geographical regions. Further, the overall regulatory framework of the market has been exhaustively covered to offer stakeholders a better understanding of the key factors affecting the overall market environment.

Identification of key industry players in the industry and their revenue contribution to the overall business or relevant segment aligned to the study has been covered as a part of competitive intelligence done through extensive secondary research. Various studies and data published by industry associations, analyst reports, investor presentations, press releases and journals among others have been taken into consideration while conducting the secondary research. Both bottom-up and top down approaches have been utilized to determine the market size of the overall market and key segments. The values obtained are correlated with the primary inputs of the key stakeholders in the Business Process as a Service (BPaaS) value chain. Last step involves complete market engineering which includes analysing the data from different sources and existing proprietary datasets while using various data triangulation methods for market breakdown and forecasting.

Market intelligence is presented in the form of analysis, charts, and graphics to help the clients in gaining faster and efficient understanding of the Business Process as a Service (BPaaS) market.

Major industry players profiled as part of the report are Accenture, Capgemini, Cognizant, EXL, IBM, Fujitsu, HCL, Genpact, Tata Consultancy Services and Wipro.


The Business Process as a Service (BPaaS) market is segmented by business process, enterprise size, end-user industry and geography.

By Business Process

Human Resource Management

Accounting and Finance

Sales and Marketing

Customer Service and Support

Procurement and Supply Chain Management


By Enterprise Size




By End-User Industry


Communication and Technology





By Geography

North America

United States




South America










Middle East and Africa

Saudi Arabia




Asia Pacific






Key Questions answered by the report

What is the Business Process as a Service (BPaaS) market size from 2018 to 2023?

How are the major drivers and restraints affecting the Business Process as a Service (BPaaS) market and the opportunities which exist for the key vendors?

Which segment and region will drive or lead the market growth and why?

A comprehensive analysis of competitive landscape and key market participants behaviour

Key strategies being adopted by vendors, with in-depth analysis of their impact on competition and market growth.

1. Introduction
2. Research Methodology  
2.1. Research Process And Design
2.2. Research Assumptions
3. Executive Summary
4. Market Dynamics
4.1. Market Segmentation
4.2. Market Drivers
4.3. Market Restraints
4.4. Market Opportunities
4.5. Porter’s Five Force Analysis
4.5.1. Bargaining Power Of Suppliers
4.5.2. Bargaining Power Of Buyers
4.5.3. Threat Of New Entrants
4.5.4. Threat Of Substitutes
4.5.5. Competitive Rivalry In The Industry
4.6. Life Cycle Analysis- Regional Snapshot
4.7. Market Attractiveness
5. Business Process as a Service (BPaaS) Market by Business Process
5.1. Human Resource Management 
5.2. Accounting and Finance 
5.3. Sales and Marketing 
5.4. Customer Service and Support 
5.5. Procurement and Supply Chain Management 
5.6. Others
6. Business Process as a Service (BPaaS) Market by Enterprise Size
6.1. Small
6.2. Medium
6.3. Large
7. Business Process as a Service (BPaaS) Market by End-User Industry
7.1. BFSI
7.2. Communication and Technology
7.3. Manufacturing
7.4. Retail
7.5. Healthcare
7.6. Others
8. Business Process as a Service (BPaaS) Market by Geography
8.1. North America
8.1.1. United States
8.1.2. Canada
8.1.3. Mexico
8.1.4. Others
8.2. South America
8.2.1. Brazil
8.2.2. Argentina
8.2.3. Others
8.3. Europe
8.3.1. UK
8.3.2. Germany
8.3.3. France
8.3.4. Italy
8.3.5. Others
8.4. Middle East and Africa
8.4.1. Saudi Arabia
8.4.2. UAE
8.4.3. Israel
8.4.4. Others
8.5. Asia Pacific
8.5.1. Japan
8.5.2. China
8.5.3. India
8.5.4. Australia
8.5.5. Others
9. Competitive Intelligence
9.1. Investment Analysis
9.2. Recent Deals
9.3. Strategies of Key Players
10. Company Profiles
10.1. Accenture
10.2. Capgemini
10.3. Cognizant
10.4. EXL
10.5. IBM
10.6. Fujitsu
10.7. HCL
10.8. Genpact
10.9. Tata Consultancy Services
10.10. Wipro
List of Figures
List of Tables









Tata Consultancy Services


  • SKU:
  • Publishing Date: 2018-10-22
  • Product Code: 1
  • Availability: In Stock
  • $3,800.00
  • Ex Tax: $3,800.00

Available Options