Airport Operations Market Size, Share, Opportunities, And Trends By Airport Size (Class A, Class B, Class C, Class D), By Operations (Airside Operations, Ground Operation, Bills And Invoicing, Information Operations), And By Geography - Forecasts From 2023 To 2028

  • Published : May 2023
  • Report Code : KSI061615332
  • Pages : 140

Market Overview:

The airport operations market is driven by the requirement to manage passengers, aircraft, and luggage on time at airports, the development of new airports or terminals, and the rise in air passenger traffic. The market will be driven by rising passenger traffic, congested cities in developing nations, and infrastructural growth. The expansion of airports and the renovation of existing airport infrastructure are further factors that are anticipated to support the expansion of the market for airport services. During the projected period, the class B segment will rule the market in terms of airport size. The surge in passenger traffic from smaller cities has had a significant impact on airports' desires to expand and modernize their facilities, which is why the segment's size has grown. The rise in the number of domestic air passengers in emerging markets such as China and India is predicted to boost market growth.

Growth factors:

  • Government investment in the expansion of airport operations

The anticipated increase in passengers has put pressure on major transportation hubs to tighten traffic, shorten lines, and make passenger circulation as continuous as possible. Furthermore, major countries throughout the world are investing heavily to make their airport infrastructure more modern and user-friendly. For instance, the Indian government has given its clearance in principle for the construction of 21 greenfield airports. The Airports Authority of India (AAI) has launched a development program that will invest over Rs 25,000 crore over the next four to five years in the expansion and renovation of existing terminals, new terminals, and runway strengthening, among other things.

  • Investment in the airport operations sector will expand as a result of emission reduction strategies.

Carbon dioxide (CO2) emissions from commercial aviation have grown at a slower rate than the sector during the last two decades, but emissions have accelerated in recent years as increased commercial air traffic has increased the industry's contribution to global emissions. According to the International Council on Clean Transportation (ICCT), commercial aviation produced 707 million tonnes of CO2 in 2013. In 2019, that value has risen by nearly 30% in six years to 920 million tonnes (Source: To achieve net-zero carbon emissions across the economy, airports must convert their ground fleets to electric vehicles (EVs), electrify building systems, generate renewable energy on-site, and significantly increase energy and water efficiency, especially through water reuse. For instance, in June 2022 the Delhi International Airport Limited (DIAL) launched its Green Transportation Programme on Monday, under which it has chosen to phase in electric vehicles on the airside. The Delhi airport will introduce 62 electric cars for its airside operations over the next four months, reducing 1,000 tonnes of greenhouse gas emissions yearly.

  • Total airport management (TAM) will drive the growth of the operation in the future

Imagine a scenario in which effective airport administration is built on the contributions of each stakeholder, with each agent from the landside, terminal, and airside working together on a single platform to produce real-time analysis to aid in decision-making. Total airport management (TAM) gives airport performance a new dimension by allowing aviation stakeholders to use data analytics to generate useful insights that can be used to enhance operations and performance. Total airport management (TAM) systems will expand the market's prospects by being used to manage air traffic. For instance, A new system that tracks airport operations in real-time and visualizes traffic flows at Dubai International Airport was introduced by Dubai Airports in July 2019. RealtimeDXB, a cloud-based platform, collects data from more than 50 systems, including those of Dubai Airports and its service providers. The data gathered is utilized to keep all operating teams up to date on existing conditions and emerging ones so they may better predict problems, foster better cooperation amongst service providers, and support quick decision-making.

Key Developments:

  • August 2022: To continue expanding across North America and into the passenger operations sector, Alliance Ground International (AGI) purchased Airport Terminal Services (ATS). A broad variety of ground handling services, including passenger, ramp, and cargo handling, aircraft refuelling and de-icing, and lounge and concierge services, are all provided by ATS, which has over 5,500 personnel. AGI will now be able to offer a growing selection to the commercial passenger ground handling industry as a result of the acquisition.
  • June 2022: ApronVision, the most recent development in completely automated and integrated Apron Operations Systems was unveiled by TK Elevator. Advanced visual docking guidance systems (A-VDGS) are used by airport operators to direct pilots using visual cues from the taxiway to the stop point on the airport apron. This technology is advanced by TK Elevator: A-VDGS now is only one of several applications offered by ApronVision, a new generation of Apron Operations Systems.
  • November 2021: To support airport operations, Honeywell introduced a new software suite. Using Navita's platform, airport managers and providers of air navigation services may make smarter judgments on airside operations. The purpose is to make the ground movement, airside control, and equipment for air traffic management (ATM) more convenient. Artificial intelligence (AI), big data, machine learning, cyber security, and human-centered design concepts are all used in this software suite.

COVID-19 Impact

Many airport operations were put on hold as a result of the prohibition on domestic and international travel during the early stages of the pandemic, which affected the worldwide market's overall revenue. With the start of vaccines around the world, airport operations started to normalize. The recent momentum created by the lifting of numerous health controls and the relaxing of most travel restrictions in many European nations and the Americas has fuelled industrial optimism. It did, however, highlight the uneven recovery as key Asian aviation markets lag behind their Western counterparts and remain partially restricted to international traffic. Air traffic picked up in the second half of 2022, bringing the industry closer to recovery.

Airport Operations Market Scope:


Report Metric Details
Growth Rate CAGR during the forecast period
Base Year 2021
Forecast Period 2023 – 2028
Forecast Unit (Value) USD Billion
Segments Covered Airport Size, Operations, and Geography
Regions Covered North America, South America, Europe, Middle East and Africa, Asia Pacific
Companies Covered Cisco system Inc. IBM, Honeywell, Siemens, SITA, Daifuku CO. Ltd.
Customization Scope Free report customization with purchase



  • By Airport Size
    • Class A
    • Class B
    • Class C
    • Class D
  • By Operations
    • Airside operations
    • Ground Operation
    • Bills and invoicing
    • Information operations
  • By Geography
    • North America
      • United States
      • Canada
      • Mexico
    • South America
      • Brazil
      • Argentina
      • Others
    • Europe
      • UK
      • Germany
      • France
      • Italy
      • Spain
      • Others
    • Middle East and Africa (MEA)
      • Saudi Arabia
      • UAE
      • Isreal
      • Others
    • Asia Pacific
      • China
      • Japan
      • South Korea
      • India
      • Indonesia
      • Thailand
      • Taiwan
      • Others


1.1. Market Overview

1.2. Market Definition

1.3. Market Segmentation


2.1. Research Data

2.2. Assumptions


3.1. Research Highlights


4.1. Market Driver

4.2. Market Restraints

4.3. Porters Five Forces Analysis

4.3.1. Bargaining Power of End-Users

4.3.2. Bargaining Power of Buyers

4.3.3. Threat of New Entrants

4.3.4. Threat of Substitutes

4.3.5. Competitive Rivalry in the Industry

4.4. Industry Value Chain Analysis


5.1. Introduction

5.2. Class A

5.3. Class B

5.4. Class C

5.5. Class D


6.1. Introduction

6.2. Airside operations

6.3. Ground Operation

6.4. Bills and invoicing 

6.5. Information operations


7.1. Introduction

7.2. North America

7.2.1. United States

7.2.2. Canada

7.2.3. Mexico

7.3. South America

7.3.1. Brazil

7.3.2. Argentina

7.3.3. Others

7.4. Europe

7.4.1. UK

7.4.2. Germany

7.4.3. France

7.4.4. Italy

7.4.5. Spain

7.4.6. Others

7.5. Middle East and Africa (MEA)

7.5.1. Saudi Arabia

7.5.2. UAE

7.5.3. Isreal

7.5.4. Others

7.6. Asia Pacific

7.6.1. China

7.6.2. Japan

7.6.3. South Korea

7.6.4. India

7.6.5. Indonesia

7.6.6. Thailand

7.6.7. Taiwan 

7.6.8. Others


8.1. Major Players and Strategy Analysis

8.2. Emerging Players and Market Lucrativeness

8.3. Mergers, Acquisitions, Agreements, and Collaborations

8.4. Vendor Competitiveness Matrix


9.1. Cisco system Inc. IBM

9.2. Honeywell

9.3. Siemens

9.4. SITA

9.5. Daifuku CO. Ltd.

Cisco system Inc. IBM




Daifuku CO. Ltd.