1. EXECUTIVE SUMMARY
2. MARKET SNAPSHOT
2.1. Market Overview
2.2. Market Definition
2.3. Scope of the Study
2.4. Market Segmentation
3. BUSINESS LANDSCAPE
3.1. Market Drivers
3.2. Market Restraints
3.3. Market Opportunities
3.4. Porter’s Five Forces Analysis
3.5. Industry Value Chain Analysis
3.6. Policies and Regulations
3.7. Strategic Recommendations
4. TECHNOLOGICAL OUTLOOK
5. global service delivery automation MARKET BY type
5.1. Introduction
5.2. IT Process Automation
5.3. Business Process Automation
6. global service delivery automation MARKET BY technology
6.1. Introduction
6.2. Artificial Intelligence (AI)
6.3. Machine Learning (ML)
6.4. Robotic Process Automation (RPA)
6.5. Others
7. global service delivery automation MARKET BY enterprise size
7.1. Introduction
7.2. Small & Medium Enterprise (SMEs)
7.3. Large Enterprise
8. global service delivery automation MARKET BY end-user
8.1. Introduction
8.2. BFSI
8.3. Retail
8.4. Transport & Logsitics
8.5. Manufacturing
8.6. Healthcare
8.7. Travel & Hospitality
8.8. Others
9. global service delivery automation MARKET BY geography
9.1. Introduction
9.2. North America
9.2.1. USA
9.2.2. Canada
9.2.3. Mexico
9.3. South America
9.3.1. Brazil
9.3.2. Argentina
9.3.3. Others
9.4. Europe
9.4.1. Germany
9.4.2. France
9.4.3. United Kingdom
9.4.4. Spain
9.4.5. Others
9.5. Middle East and Africa
9.5.1. Saudi Arabia
9.5.2. UAE
9.5.3. Others
9.6. Asia Pacific
9.6.1. China
9.6.2. India
9.6.3. Japan
9.6.4. South Korea
9.6.5. Indonesia
9.6.6. Thailand
9.6.7. Taiwan
9.6.8. Others
10. COMPETITIVE ENVIRONMENT AND ANALYSIS
10.1. Major Players and Strategy Analysis
10.2. Market Share Analysis
10.3. Mergers, Acquisitions, Agreements, and Collaborations
10.4. Competitive Dashboard
11. COMPANY PROFILES
11.1. IBM
11.2. UiPath
11.3. SS&C Technologies Holdings, Inc.
11.4. Xerox Corporation
11.5. Celaton Limited
11.6. Pegasystems Inc
11.7. Automation Anyhwere, Inc.
11.8. Microsoft Corporation
11.9. Infosys Limited
11.10. Redwood Software
12. APPENDIX
12.1. Currency
12.2. Assumptions
12.3. Base and Forecast Years Timeline
12.4. Key benefits for the stakeholders
12.5. Research Methodology
12.6. Abbreviations
LIST OF FIGURES
LIST OF TABLES