Duty-Free Retail Market Size, Share, Opportunities, And Trends By Distribution Channel (Airports & On-board Aircraft, Seaports, Railway Stations, Others), By Product Type (Cosmetics And Personal Care, Alcohol, Tobacco, Food And Beverages, Others), And By Geography - Forecasts From 2023 To 2028

  • Published : Jun 2024
  • Report Code : KSI061614231
  • Pages : 145

The duty-free retail market is projected to grow at a CAGR of 20.47% to reach US$100.371 billion in 2028 from US$27.258 billion in 2021.

A duty-free shop is a retail establishment whose merchandise is exempt from paying specific regional or national taxes and duties, provided that the goods are purchased by tourists who will transport them outside of the country and pay taxes and customs there. The majority of these sales take place at airports around the world, but other places where duty-free and travel retail are available include border shops, cruise and ferry ships in international waters, airplanes during international flights, and railway stations. In some countries, downtown shops have duty-free products where purchase documentation is required. Airports would not be able to offer the amenities and services they do without money from duty-free and travel retail. Without these outlets, a lot of airports would be operating at a loss. This market contributes significantly to the economies of travel, tourism, and aviation.

The expansion of global tourism and the establishment of new transport routes aid the development of the duty-free retail business.

The growth and construction of new international airports in several nations worldwide have aided in developing prosperous business opportunities in this sector. For instance, according to reports from the Airport Authority of India (AAI), two new expansion plans for the Surat International Airport were started in 2019 and concluded by 2021. According to the same report, the project's anticipated cost was roughly US$16.7 million. The US Federal Aviation Administration (FAA) awarded US$371 million for airfield, safety, and other enhancement projects at 169 airports in 40 states across the US, according to government reports in July 2022. This was part of the 2022 Airport Improvement Program (AIP), which provides funding for several projects, including the development of new and improved airport facilities, the repair of runways and taxiways, the upkeep of airfield components like lighting or signage, and the acquisition of equipment required to run and maintain airports. The revenue produced by big duty-free retail store chains has expanded over the past few years due to the expansion of airports. According to their annual reports, Dufry, a duty-free retailer with headquarters in Switzerland, witnessed a sales growth of about 52% from 2020 to 2021, bringing in almost US$4.1 billion in 2021.

The demand for goods is inconsistent due to currency volatility, which hinders the expansion of this sector.

Duty-free shops take international exchange rates into consideration. Although they operate across various nations and frequently transact in various currencies with distinct exchange rates, they are susceptible to shifts in the global market. These currencies are adapted using the present-day exchange rate. These establishments, especially retail chains that offer luxury products, may be positively or badly impacted by currency exchange changes in the market worldwide depending on the exchange rate. This inconsistency and unpredictability affect the demand for goods from these stores, thereby impacting the growth of these stores.

Key Developments:

  • Delhi Duty-Free was the first travel retailer in the area to offer mobile shopping carts to customers at the airport in May 2022. In collaboration with the Maini Group, the Mobile Cart was developed to boost sales and enhance customer comfort. Alcohol, Perfume & Cosmetics, Snack food, and Tobacco are all available in addition to the other essential categories in this cart. If a customer does not have time to visit a duty-free shop, the Mobile Cart, which is fashioned to resemble a plane, enables them to find the items they need at the gate.
  • The launch of GHARAGE's "Nullpunkt Functional Scents" brand in September 2022 made it one of the first suppliers of functional fragrances in the premium area. GHARAGE is Gebr's vision hub. Heinemann is a key player in the duty-free retail market. To create a complex smell, Nullpunkt combines skill and ambition with a practical understanding of aromatherapy. GHARAGE nurtured the start-up from its inception to its concept in Hamburg and worked with French perfumer Marie Urban Le Fevre to create the scents in her Berlin lab.

In the upcoming years, it is anticipated that the Asia Pacific duty-free retail market will experience significant expansion.

Recent events in several Asian nations may present opportunities for current and future duty-free shops to introduce a wide range of cutting-edge goods. For instance, according to official reports, the Hainan Free Trade Part (Hainan FTP) was to be established on the nation's southern coast when China's central government unveiled a number of initiatives in June 2020. The government also disclosed its goal of elevating Hainan FTP to the status of a world-class free trade zone by 2050.


Further growth is anticipated in Europe in the near future. A major factor supporting the market expansion is the rising tourist spending on luxury products. Airports in several European nations have been designed to draw tourists and travelers to duty-free retail outlets due to the relaxation of COVID-19 regulations. Further, an inflow of tourists and absurdly high US travel spending are the main drivers of the US-dominated North American Duty-Free Retail sector. This market in North America is also being helped by the duty-free shops in Canada.

Market Segmentation:

  • By Distribution Channel
    • Airports & On-board Aircraft
    • Seaports
    • Railway Stations
    • Others
  • By Product Type
    • Cosmetics and Personal care
    • Alcohol
    • Tobacco
    • Food and Beverages
    • Others
  • By Geography
    • North America
      • USA
      • Canada
      • Mexico
    • South America
      • Brazil
      • Argentina
      • Others
    • Europe
      • United Kingdom
      • Germany
      • France
      • Italy
      • Others
    • Middle East and Africa
      • Saudi Arabia
      • UAE
      • Others
    • Asia Pacific
      • China
      • Japan
      • South Korea
      • India
      • Thailand
      • Vietnam
      • Indonesia
      • Singapore
      • Others 

Frequently Asked Questions (FAQs)

The duty-free retail market is projected to reach a total market size of US$100.371 billion in 2028.
The global duty-free retail market is projected to grow at a CAGR of 20.47% during the forecast period.
The development of the duty-free retail business is aided by the expansion of global tourism and the establishment of new transport routes.
Duty-Free Retail Market was valued at US$27.258 billion in 2021.
The global duty-free retail market has been segmented by distribution channel, product type, and geography.


1.1. Market Overview

1.2. Market Definition

1.3. Scope of the Study

1.4. Market Segmentation

1.5. Currency

1.6. Assumptions

1.7. Base, and Forecast Years Timeline



2.1. Research Data

2.2. Sources

2.3. Research Design



3.1. Research Highlights



4.1. Market Drivers

4.2. Market Restraints

4.3. Porter's Five Forces Analysis

4.3.1. Bargaining Power of Suppliers

4.3.2. Bargaining Powers of Buyers

4.3.3. Threat of Substitutes

4.3.4. The Threat of New Entrants

4.3.5. Competitive Rivalry in Industry

4.4. Industry Value Chain Analysis



5.1. Introduction

5.2. Airports & On-board Aircraft

5.3. Seaports

5.4. Railway stations

5.5. Others



6.1. Introduction

6.2. Cosmetics and Personal care

6.3. Alcohol

6.4. Tobacco

6.5. Food and beverages

6.6. Others



7.1. Introduction

7.2. North America

7.2.1. USA

7.2.2. Canada

7.2.3. Mexico

7.3. South America

7.3.1. Brazil 

7.3.2. Argentina

7.3.3. Others

7.4. Europe

7.4.1. United Kingdom

7.4.2. Germany

7.4.3. France

7.4.4. Italy

7.4.5. Others

7.5. Middle East and Africa

7.5.1. Saudi Arabia

7.5.2. UAE

7.5.3. Others

7.6. Asia Pacific

7.6.1. China

7.6.2. Japan

7.6.3. South Korea

7.6.4. India

7.6.5. Thailand

7.6.6. Vietnam

7.6.7. Indonesia

7.6.8. Singapore

7.6.9. Others 



8.1. Major Players and Strategy Analysis

8.2. Emerging Players and Market Lucrative

8.3. Mergers, Acquisition, Agreements, and Collaborations

8.4. Vendor Competitiveness Matrix



9.1. Dubai Duty Free

9.2. Dufry AG

9.3. Gebr. Heinemann SE & Co. KG

9.4. DFS Group

9.5. Lagardere Travel Retail

9.6. Flemingo International Ltd.

9.7. Lotte Hotel

9.8. SEVA Group

9.9. ALFA Brands

9.10. Mumbai Travel Retail Private Limited

Dubai Duty Free

Dufry AG

Gebr. Heinemann SE & Co. KG

DFS Group

Lagardere Travel Retail

Flemingo International Ltd

Lotte Hotel

SEVA Group

ALFA Brands

Mumbai Travel Retail Private Limited