Middle East And Africa (MEA) Video Conferencing Software Market Size, Share, Opportunities, COVID-19 Impact, And Trends By Deployment Model (On-Premise, Cloud), By Enterprise Size (Small, Medium, Large), By Industry Vertical (Education, Communication And Technology, Defense, Healthcare, BFSI, Others), And By Country - Forecasts From 2022 To 2027

Published:  Jul 2022 Report Code: KSI061613545 Pages: 111

Middle East and Africa (MEA) video conferencing software market is estimated to grow at a CAGR of 14.73% to reach a market size of US$30.467 million in 2027 from US$11.646 million in 2020.

Businesses may increase cooperation, development and learning, information sharing, customer and employee engagement, team productivity in different time zones around the world, and marketing initiatives by using video conferencing technology. Businesses and SMEs are increasingly using cloud-based video conferencing solutions because they provide flexibility and dependability for internal business procedures. The adoption of cutting-edge technologies will also have a huge impact on the growth of the video conferencing market. The main causes of this increase include the tendency toward remote labour, geographically dispersed company activity, and expanding globalization.

Furthermore, governments in Middle East countries such as Saudi Arabia and UAE are trying to reduce their dependence on the oil and gas industry by encouraging enterprises across various industries to set up their business units and offices in these countries. This move towards business globalization is driving the market growth of video conferencing software in the region. The increasing number of online workshops, seminars, and conferences conducted in Middle East countries is further fuelling the demand for video conferencing software across this region. Growing adoption of digitalization among industries such as healthcare and BFSI in MEA countries will further drive the market growth of video conferencing software across this region during the forecast period. Recently, TCS (Tata Consultancy Services), India’s largest software services firm, has been chosen by Israel to launch the country’s first fully digital bank to boost competition in the country’s financial services sector while enhancing customer experience and making services accessible to the consumer. However, security concerns are still holding up the video conferencing software market growth in this region from reaching its full potential.

The Middle East and Africa (MEA) Video Conferencing Software market has been segmented based on the deployment model, enterprise size, industry vertical, and country. By deployment model, the market has been segmented as on-premise and cloud. By enterprise size, the Middle East and Africa (MEA)  video conferencing software market has been classified into small, medium, and large. The market segmentation has also been done by industry vertical as education, communication and technology, defense, healthcare, BFSI, and others. By country, the market has been segmented as Saudi Arabia, Israel, the UAE, and Others.

Recent Development and expansions

  • The introduction of GoChat Messenger, an all-in-one free voice & video calling software, was announced by Etisalat UAE, doing business as etisalat by e&, for July 2022. GoChat Messenger is a worldwide application that can be downloaded by anyone globally and only needs a mobile number for registration, according to the largest telecom provider in the UAE.  The company claimed in a statement to the media that the GoChat service is available for download on Android & ios and would also enable UAE customers to send money, pay bills, play games, order food, as well as receive news updates.
  • In February 2020, Vezeeta, a healthcare platform operating in the MEA region, raised a US$40 million Series D funding round led by UAE-based Gulf Capital, with further investment from existing Riyadh-based investor Saudi Technology Ventures (STV).

COVID-19 Impact

Due to the rapid increase in the usage of video and teleconferencing systems over the past few years, the business has experienced tremendous growth, particularly during the COVID-19 epidemic that followed the lockdown limitations. The sudden adoption of the work-from-home culture by many companies raised the need for video conferencing tools and services like Zoom, Microsoft Teams, & Google Workspace. The number of individuals who are actively using these sites is significantly increasing positively impacting the market. 


  • By Deployment Model
    • On-Premise
    • Cloud
  • By Enterprise Size
    • Small
    • Medium
    • Large
  • By Industry Vertical
    • Education
    • Communication and Technology
    • Defense
    • Healthcare
    • BFSI
    • Others
  • By Country
    • Saudi Arabia
    • Israel
    • UAE
    • Others

1. Introduction
1.1. Market Overview
1.2. COVID-19 Impact
1.3. Market Definition
1.4. Market Segmentation

2. Research Methodology
2.1. Research Data
2.2. Assumptions

3. Executive Summary
3.1. Research Highlights

4. Market Dynamics
4.1. Market Drivers
4.2. Market Restraints
4.3. Market Opportunities
4.4. Porters Five Forces Analysis
4.4.1. Bargaining Power of Suppliers
4.4.2. Bargaining Power of Buyers
4.4.3. Threat of New Entrants
4.4.4. Threat of Substitutes
4.4.5. Competitive Rivalry in the Industry
4.5. Industry Value Chain Analysis

5. Middle East and Africa (MEA) Video Conferencing Software Market Analysis, By Deployment Model
5.1. Introduction
5.2. On-Premise
5.3. Cloud

6. Middle East and Africa (MEA) Video Conferencing Software Market Analysis, By Enterprise Size
6.1. Introduction
6.2. Small
6.3. Medium
6.4. Large

7. Middle East and Africa (MEA) Video Conferencing Software Market Analysis, By Industry Vertical
7.1. Introduction
7.2. Education
7.3. Communication and Technology
7.4. Defense
7.5. Healthcare
7.6. BFSI
7.7. Others

8. Middle East and Africa (MEA) Video Conferencing Software Market Analysis, By Country
8.1. Introduction
8.2. Saudi Arabia
8.3. Israel
8.4. UAE
8.5. Others

9. Competitive Environment and Analysis
9.1. Major Players and Strategy Analysis
9.2. Emerging Players and Market Lucrativeness
9.3. Mergers, Acquisitions, Agreements, and Collaborations
9.4. Vendor Competitiveness Matrix

10. Company Profiles
10.1. Microsoft Corporation
10.2. Google, Inc.
10.3. Cisco
10.4. Zoho Corporation Pvt. Ltd.
10.5. LogMeIn, Inc.

Microsoft Corporation



Zoho Corporation Pvt. Ltd.

LogMeIn, Inc.


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