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UAE Passenger Information System Market - Strategic Insights and Forecasts (2023-2028)

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Report Overview

The United Arab Emirates passenger information systems market is expected to grow at a compound annual growth rate of 11.01% during the forecast period. The market was valued at US$234.788 million in 2021 and is anticipated to reach a total market size of US$487.818 million by 2028.

The passenger information system serves as the means of communication between a transit agency and its passengers. It facilitates the transmission of travel schedules, timely announcements, and real-time updates on vehicle positions and statuses. Additionally, it enhances the travel experience by offering entertainment through infotainment systems. The demand for accurate and reliable real-time transit information has led to the growth of United Arab Emirates passenger information systems market.

Moreover, the growth of this industry is primarily driven by substantial investments in government-backed infrastructure projects. In the United Arab Emirates (UAE), the API-UAE issued a circular titled "Communication of Traveler Data" on June 21, 2012. These circular mandates that airlines must furnish Advance Passenger Information (API) through the Advance Passenger Processing (APP) system, along with Passenger Name Record (PNR) data. These regulatory measures are contributing to the development of the United Arab Emirates passenger information systems industry.

Rising adoption of cloud computing

The adoption of cloud computing, particularly in the automation of transportation like railways, is further fueling United Arab Emirates passenger information systems market expansion. The increased utilization of cloud and big data technologies is also contributing to United Arab Emirates passenger information systems market growth. These technologies are being leveraged to enhance passenger information systems through cloud computing, providing real-time information at bus stops and other locations. This solution is equipped to handle demanding workloads, and it comes preinstalled with Advantech's WISE-DeviceOn remote device management software to ensure safe and dependable operation.

Increase in penetration of active mobile subscription

The United Arab Emirates passenger information systems market growth is primarily fueled by several key factors. These include advancements in telecommunications, leading to faster data transfer capabilities, the widespread adoption of IoT within the transportation sector, and the increasing demand for intelligent transportation systems. With the growing use of smartphones, passengers are increasingly turning to mobile applications for accessing information systems. Transit authorities are placing a strong focus on PIS mobile apps to attract customers, providing them with swift and precise real-time information through smartphone platforms. Additionally, the development of multi-modal transit apps for public transportation further contributes to the United Arab Emirates passenger information systems market expansion. According to the Telecommunications and Digital Government Regulatory Authority data, in 2022, the number of active mobile subscriptions in the UAE increased from 18.0 million in 2021 to 20.03 million in 2022. This represents a significant growth of approximately 11.28% in one year. The significant growth in mobile subscriptions is a positive sign for digital connectivity in the UAE. It has the potential to drive further adoption of PIS mobile applications, benefiting both passengers and the transit authorities by providing convenient access to real-time information.

It is projected that the passenger information systems used in airways will grow steadily. 

In airways, the passenger information system enables the airlines to collect passenger information inclusive of passport and visa information to regulatory authorities for pre-screening & security assessment. Such a system further bolsters border security as it provides the security personnel with the data relating to passengers as well as crew member’s departure and pre-arrival. The booming travel tourism, and increase in air passenger traffic coupled with investments by the UAE government in the development of aviation infrastructure has propelled the need for passenger information system in the aviation sector. For instance, according to the statement given by the Director-General of the General Civil Aviation Authority (GCAA), in May 2023, the number of passengers travelled through the country’s airports stood at 31,862,635 in Q1 of 2023 which signified an increase of 56.3% over 2022’s figure of 20,381,324 for the same period.  Major airline companies in UAE such as Emirates Group have reported an increase in their revenue owing to the booming air travelling. According to the “2022-2023 Annual Report,” the Emirates Group reported an increase of 81% over 2021 with revenue reaching AED 119.8 billion. Moreover, besides booming air passenger traffic, the growing emphasis on security screening coupled with new technological adoptions such as biometric technology is expected to further the United Arab Emirates passenger information systems industry in the UAE’s aviation sector.

UAE Passenger Information System Market Scope: 

Report Metric Details
Study Period 2021 to 2031
Historical Data 2021 to 2024
Base Year 2025
Forecast Period 2026 – 2031
Companies
  • Advantech Co., Ltd
  • Cubic Corporation
  • Huawei Technologies
  • Cisco
  • Hitachi
  • TE Connectivity
  • ST Engineering
  • Wabtec
  • Amadeus IT Group
  • SWARCO

REPORT DETAILS

Report ID:KSI061610634
Published:Mar 2026
Pages:114
Format:PDF, Excel, PPT, Dashboard
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Frequently Asked Questions

The UAE Passenger Information System market is projected to reach US$487.818 million by 2028, growing at a compound annual growth rate (CAGR) of 11.01%. This marks a significant increase from its 2021 valuation of US$234.788 million, indicating strong expansion within the forecast period.

Primary drivers include substantial investments in government-backed infrastructure projects and regulatory mandates, such as the API-UAE's "Communication of Traveler Data" circular from 2012. Additionally, advancements in telecommunications, the widespread adoption of IoT within the transportation sector, and increasing demand for intelligent transportation systems are fueling market expansion.

Cloud computing and big data technologies are significantly enhancing PIS by providing real-time information at various transit points and handling demanding workloads, particularly in automated transportation like railways. Concurrently, the rising penetration of active mobile subscriptions drives demand for PIS mobile apps, allowing passengers to access swift and precise real-time updates and fostering the development of multi-modal transit apps.

The API-UAE's circular titled "Communication of Traveler Data," issued on June 21, 2012, plays a crucial role. This mandate requires airlines to furnish Advance Passenger Information (API) through the Advance Passenger Processing (APP) system, along with Passenger Name Record (PNR) data, thereby contributing significantly to the industry's development.

Passenger Information Systems significantly enhance the travel experience by providing critical real-time information such as travel schedules, timely announcements, and current vehicle positions and statuses. Beyond essential updates, these systems also contribute to passenger comfort and satisfaction by offering entertainment options through integrated infotainment systems.

The market's future expansion is heavily reliant on the continued adoption of cloud computing for automating transportation and the increased utilization of big data technologies. Furthermore, advancements in telecommunications leading to faster data transfer capabilities, along with the widespread integration of IoT within the transportation sector, are critical for intelligent transportation systems.

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