Automation as a service is a package of education, consulting, research and execution to disrupt the tech and professional services by demonstrating robotics process automation, under the fixed price per model. The increasing adoption of smart and reliable automation processes by organizations in order to improve efficiency and reduce costs is one of the major factors resulting in the growth of the market. Furthermore, the rise in adoption of cloud technology along with increased adoption of AI and machine learning is projected to boost the market growth in the coming years. Increasing adoption of automation in SMEs and the ability to generate a high rate of return is creating new opportunities for the market to grow in five years. However, the maintenance of data security and concerns regarding privacy are estimated to hamper market growth during the forecast period. The market is segmented into component, platform, organization size, end-user, and geography. Based on organization size, the small and medium-sized enterprise is expected to hold a significant share in the market owing to its wide adoption for gaining rate on return and efficiency in the process. Geographically, North America is projected to be a substantial shareholder in the market during the forecasted period due to its early and rapid adoption of automation along with the availability of modern information technology infrastructure which supporting automation in countries like U.S.A and Canada.
Growth in demand for automation in business processes.
The rise in adoption of cloud-based technology.
Difficulty in the maintenance of data security and privacy.
In June 2019, Automation Anywhere collaborated with Microsoft to advance their intelligent automation.
In July 2019, Blue Prism collaborated with Microsoft to deliver its free cloud trial on Azure.
The major players profiled in the automation as a service market are Microsoft, Blue Prism, HCL Technologies, IBM, Automation Anywhere, Uipath, Hewlett Packard Enterprise, Nice Ltd., Kofax, and Pegasystems.
Automation as a service market has been analyzed through the following segments:
By Organization Size
Small and Medium-Sized Enterprise
Retail and Consumer Goods
Healthcare and Pharmaceutical
Telecom and IT
Middle East and Africa