Desktop As A Service Market Size, Share, Opportunities, And Trends By Type Of Desktop (Persistent, Non-Persistent), By Deployment (Public, Private, Hybrid), By End-User (BFSI, IT And Telecom, Retail, Healthcare, Public Sector, Education, Others), And By Geography - Forecasts From 2023 To 2028

  • Published : Apr 2023
  • Report Code : KSI061615181
  • Pages : 145

Desktop-as-a-service market is expected to grow at a CAGR of 20.31% from an estimated market size of US$4.901 billion in 2021 to reach US$17.876 billion in 2028.

Desktop-as-a-Service (DaaS) is a cloud computing service model that allows users to access virtual desktops remotely, without the need for physical hardware or on-premises software. Instead, the desktop environment is hosted and managed by a third-party provider, who delivers it over the internet to the end-users. In a DaaS environment, the provider typically handles tasks such as provisioning, maintenance, updates, security, and data backup, freeing the end-users from those responsibilities. The end-users can access their virtual desktops from any device with an internet connection, including laptops, tablets, and smartphones, and can use them as if they were running on a physical desktop.

Market Drivers

  • Growing number of smart devices

The increasing number of smart devices is a major driver for the Desktop-as-a-Service (DaaS) market, as it creates a need for a solution that can provide access to desktop environments and applications across different devices and operating systems. The United States General Services Administration (GSA) has reported that the number of mobile devices used by government employees has increased significantly in recent years. With the proliferation of smartphones, tablets, laptops, and other mobile devices, employees are increasingly using these devices to access their work-related applications and data. This has created a need for a solution that can deliver a consistent user experience across multiple devices and operating systems while ensuring security and compliance. DaaS solutions can provide this consistency by delivering a virtual desktop environment that can be accessed from any device with an internet connection. This allows employees to work from anywhere, using the device that is most convenient for them, without compromising the security or performance of the desktop environment.

Increased availability of high-speed Internet

The Increased Availability of High-speed Internet significantly benefits the Desktop-as-a-Service market as it enables DaaS providers to deliver desktop environments and applications over the internet with improved performance and reliability. In the United States, the Federal Communications Commission (FCC) reports that the availability of high-speed internet has improved significantly in recent years. According to the FCC's 2021 Broadband Deployment Report, 97% of Americans now have access to high-speed fixed broadband internet services. High-speed internet connections are critical to the performance of DaaS solutions because they allow users to access desktop environments and applications with low latency and high bandwidth. This is especially important for applications that require high-performance computing, such as video editing, CAD, and 3D modeling.

Based on end-user, the desktop-as-a-service market is expected to witness healthy growth in the IT and telecom segment.

The Desktop-as-a-Service (DaaS) market, which provides cloud-based desktop solutions, is expected to experience significant growth during the projected period, particularly among IT and telecom end-users. DaaS enables organizations to easily provision and manage virtual desktops and applications from the cloud, enabling employees to work from anywhere on any device. This technology helps to reduce upfront costs and lower the Total Cost of Ownership (TCO) of desktop equipment while providing improved security, user experience, and productivity.  

North America accounts for a significant share of the global desktop-as-a-service market.

Based on geography, the desktop-as-a-service market is segmented into North America, South America, Europe, the Middle East and Africa, and Asia Pacific. The North American desktop-as-a-service market is a significant contributor to the overall growth of the global DaaS market. The region has a high adoption rate of cloud-based solutions and advanced IT infrastructure, which has facilitated the growth of the market. The United States is one of the largest markets for DaaS due to the high penetration of cloud computing and the large number of small and medium-sized enterprises (SMEs) adopting DaaS solutions. The growth of the market in North America can also be attributed to the increasing trend of remote working, which was accelerated due to the COVID-19 pandemic.

Market Developments

  • In February 2023, OTAVA, a company that specializes in providing tailored and compliant multi-cloud solutions, launched a new Desktop as a Service (DaaS) solution aimed at boosting the remote workforce of businesses. The OTAVA DaaS service provides integrated cloud-based desktops and hosted applications that can be easily managed from the cloud, allowing companies to provision desktops and applications to users on any device, from any location.
  • In December 2022, Cloud and Desktop-as-a-Service (DaaS) management platform Nerdio secured US$117 million in a Series B funding round, led by Updata Partners. The investment was expected to be utilized to expand Nerdio's global presence, increase sales staff, and augment its executive leadership and workforce. Nerdio's Azure management platform streamlines DaaS management and operations, providing hundreds of features that enhance efficiency and reduce compute and storage costs.
  • In May 2022, NetApp introduced a cloud-based desktop-as-a-service (DaaS) solution called Spot PC to cater to the demands of remote and distributed working environments. The solution is a managed service with automation, observability, security, and optimization capabilities.

Desktop As A Service Market Scope:


Report Metric Details
Market Size Value in 2021 US$4.901 billion
Market Size Value in 2028 US$17.876 billion
Growth Rate CAGR of 20.31% from 2021 to 2028
Base Year 2021
Forecast Period 2023 – 2028
Forecast Unit (Value) USD Billion
Segments Covered Type of Desktop, Deployment, End-User, and Geography
Regions Covered North America, South America, Europe, Middle East and Africa, Asia Pacific
Companies Covered VMware, Inc., Microsoft, AWS Solutions Group, IBM, Nutanix, RapidScale, Cisco, Cox Communications, Inc., Intel Corporation, E Shells Inc.
Customization Scope Free report customization with purchase


Market Segmentation:

  • By Type of Desktop
    • Persistent
    • Non-Persistent
  • By Deployment
    • Public
    • Private
    • Hybrid
  • By End-User
    • BFSI
    • IT and Telecom
    • Retail
    • Healthcare
    • Public Sector
    • Education
    • Others
  • By Geography
    • North America
      • USA
      • Canada
      • Mexico
    • South America
      • Brazil
      • Argentina
      • Others
    • Europe
      • Germany
      • France
      • United Kingdom
      • Spain
      • Others
    • Middle East and Africa
      • Saudi Arabia
      • UAE
      • Israel
      • Others
    • Asia Pacific
      • China
      • Japan
      • India
      • South Korea
      • Indonesia
      • Taiwan
      • Others

Frequently Asked Questions (FAQs)

2021 has been taken as the base year in the desktop-as-a-service market.
Prominent key market players in the desktop-as-a-service market include VMware, Inc., Microsoft, AWS Solutions Group., IBM, Nutanix, and RapidScale, among others.
The desktop-as-a-service market has been segmented by type of desktop, deployment, end-user, and geography.
The increasing number of smart devices is a major driver for the desktop-as-a-service market growth.
North America accounted for a significant share of the global desktop-as-a-service market.


1.1. Market Overview

1.2. Market Definition

1.3. Scope of the Study

1.4. Market Segmentation

1.5. Currency

1.6. Assumptions

1.7. Base, and Forecast Years Timeline


2.1. Research Data

2.2. Research Design


3.1. Research Highlights


4.1. Market Drivers

4.2. Market Restraints

4.3. Porter’s Five Forces Analysis

4.3.1. Bargaining Power of Suppliers

4.3.2. Bargaining Power of Buyers

4.3.3. Threat of New Entrants

4.3.4. Threat of Substitutes

4.3.5. Competitive Rivalry in the Industry

4.4. Industry Value Chain Analysis


5.1. Introduction

5.2. Persistent

5.3. Non-Persistent


6.1. Introduction

6.2. Public

6.3. Private

6.4. Hybrid


7.1. Introduction

7.2. BFSI

7.3. IT and Telecom 

7.4. Retail 

7.5. Healthcare

7.6. Public Sector 

7.7. Education

7.8. Others


8.1. Introduction 

8.2. North America

8.2.1. USA

8.2.2. Canada

8.2.3. Mexico

8.3. South America

8.3.1. Brazil

8.3.2. Argentina

8.3.3. Others

8.4. Europe

8.4.1. Germany

8.4.2. France

8.4.3. United Kingdom

8.4.4. Spain

8.4.5. Others

8.5. Middle East And Africa

8.5.1. Saudi Arabia

8.5.2. UAE

8.5.3. Israel

8.5.4. Others

8.6. Asia Pacific

8.6.1. China

8.6.2. Japan

8.6.3. India

8.6.4. South Korea

8.6.5. Indonesia

8.6.6. Taiwan

8.6.7. Others


9.1. Major Players and Strategy Analysis

9.2. Emerging Players and Market Lucrativeness

9.3. Mergers, Acquisitions, Agreements, and Collaborations

9.4. Vendor Competitiveness Matrix


10.1. VMware, Inc.

10.2. Microsoft 

10.3. AWS Solutions Group

10.4. IBM

10.5. Nutanix

10.6. RapidScale

10.7. Cisco

10.8. Cox Communications, Inc.

10.9. Intel Corporation

10.10. E Shells Inc.

VMware, Inc.


AWS Solutions Group





Cox Communications, Inc.

Intel Corporation

E Shells Inc.