Cloud Professional Services Market Size, Share, Opportunities, COVID-19 Impact, And Trends By Services (Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS), Infrastructure-as-a-Service (IaaS)), By Deployment Model (Public Cloud, Private Cloud, Hybrid Cloud), By Enterprise Size (Small, Medium, Large), By Industry Vertical (BFSI, Telecommunications, Healthcare, Government, Media And Entertainment, Manufacturing, Others), And By Geography - Forecasts From 2023 To 2028

  • Published : Aug 2023
  • Report Code : KSI061610324
  • Pages : 150

The cloud professional services market is projected to witness a compound annual growth rate of 16.63%, growing to US$94.963 billion by 2028 from US$32.352 billion in 2021.

Cloud service providers have been offering a diverse range of services, which is not only limited to large enterprises but in line with the needs of small and medium enterprises, boosting cloud professional services adoption during the forecast period. In September 2021, for instance, Infosys announced the launch of the Leads and Proposals Solution as part of SAP's industry cloud portfolio for the professional services industry. Furthermore, global digitalization, supported by governments of the respective countries, is leading to rapid digitization of business processes by many companies, further surging the demand for cloud professional services in the coming years.

One of the primary factors driving the growth of the professional cloud services market is the increase in the service-oriented economy. This was made possible by cloud computing, which allows anyone to manage databases for less money and access data from anywhere. Furthermore, in healthcare, the demand is constant, and this industry generates a large amount of data that must be managed to benefit the patients.

Data may be easily exchanged among medical service providers using cloud services, allowing them to give healthcare solutions to patients. AI and machine learning, which are included with cloud services, help with this since they reduce the time a healthcare practitioner takes to analyze data and deliver the best answer to patients. For example, Microsoft Corp. announced breakthroughs in cloud technology for life sciences and healthcare in March 2022, with the general release of Azure Health Data Services and enhancements to Microsoft Cloud, particularly for healthcare. With the recent acquisition of Nuance Communications, Microsoft is uniquely positioned to help organizations serve people by utilizing trusted AI to solve the most difficult challenges and shape the future of healthcare for everyone.

The rising digitization of business processes is boosting market growth.

As the world is becoming connected, an increasing number of companies are now digitizing their business processes to match their needs and goals, which is anticipated to propel the demand for cloud professional services during the forecast period. Governments of various countries have been supporting the digitization of businesses, helping many companies adopt digitization. This is leading to the widespread adoption of cloud computing among companies, consequently leading to rising demand for cloud professional services. For instance, Ridge, an edge cloud provider, offered a new comprehensive hybrid cloud solution. Ridge claims its distributed cloud architecture enables enterprises to unify business-critical software across all their sites, whether managed or on-premises. Businesses may thus manage their workloads through a single interface with the aid of this technology, offering a consistent cloud experience across all public and private sites.

The use of the cloud is increasing in various parts of the world. According to Eurostat, more than 40% of organizations use the cloud for their data storage and ease of use. Many organizations of all sizes, large and small, are transitioning from traditional to digital forms of operation. This transition is creating a market for hybrid cloud because of the benefits provided, such as lower total cost of ownership (TCO), high security, flexibility, and agility. According to IBM, 89% of IT leaders intend to migrate business-critical workloads to the cloud, with digitization driving all of this.

SaaS has emerged as a preferred deployment model for software applications due to its cost-effectiveness, scalability, and ease of implementation. SaaS eliminates the need for upfront hardware and software investments, enabling organizations to reduce IT infrastructure costs. Cloud professional services help businesses optimize their SaaS utilization, ensuring cost efficiency and maximum return on investment.

Platform as a service is in high demand in the market due to its ability to provide virtual infrastructure to various organizations, including storage and network equipment, data centers, app-building tools, servers, etc. PaaS offers users high levels of flexibility and scalability; it also provides easy testing and an easy-to-operate development environment to organizations without significant business costs.

Small businesses are focusing on increasing digital marketing initiatives, so they are turning to PaaS providers to increase their reach to consumers, increasing the demand for cloud-based services. Many companies, such as Logiq Inc., Acuity Ads Holdings, Cardlytics, and Ltd., provide software tools and have launched many initiatives to support small businesses. For instance, Logiq Inc., as a part of its various business strategies, has begun to evaluate the spinoff of its AppLogiq enterprise, the firm's cellular commerce platform-as-a-service (PaaS). In its AppLogiq business, Logiq's PaaS service, branded as CreateAPP, enables small and medium-sized companies worldwide to easily create and deploy a native mobile app for their business without technical knowledge or background.

Market Developments:

  • Wells Fargo unveiled a new public cloud digital infrastructure strategy in September 2021, involving both Google and Microsoft. The bank's core public cloud provider would be Azure, with Google Cloud handling other business-critical services. Furthermore, in October 2021, Tenacity raised $3 million to make public cloud security accessible to all businesses.
  • Comune di Codogno, an Italian municipality in Lombardy, created a cloud-based contact center in less than a week using Amazon Connect to route calls directly to municipality personnel who could answer citizens' queries regarding COVID-19.

Cloud Professional Services Market Scope:


Report Metric Details
Market Size Value in 2021 US$32.352 billion
Market Size Value in 2028 US$94.963 billion
Growth Rate CAGR of 16.63% from 2021 to 2028
Base Year 2021
Forecast Period 2023 – 2028
Forecast Unit (Value) USD Billion
Segments Covered Services, Deployment Model, Enterprise Size, Industry Vertical, and Geography
Regions Covered North America, South America, Europe, Middle East and Africa, Asia Pacific
Companies Covered Cisco Systems, Inc., Accenture, Amazon Web Services, Inc., Atos SE, Microsoft, Dell Inc., Infosys Limited, VMware, Inc., Rackspace US, Inc., Oracle
Customization Scope Free report customization with purchase


Market Segmentation:

    • Software-as-a-Service (SaaS)
    • Platform-as-a-Service (PaaS)
    • Infrastructure-as-a-Service (IaaS)
    • Public Cloud
    • Private Cloud
    • Hybrid Cloud
    • Small
    • Medium
    • Large
    • BFSI
    • Telecommunication
    • Healthcare
    • Government
    • Media and Entertainment
    • Manufacturing
    • Others
    • North America
      • USA
      • Canada
      • Mexico
    • South America
      • Brazil
      • Argentina
      • Others
    • Europe
      • Germany
      • France
      • United Kingdom
      • Italy
      • Spain
      • Others
    • Middle East and Africa
      • UAE
      • Saudi Arabia
      • Others
    • Asia Pacific
      • China
      • Japan
      • South Korea
      • India
      • Thailand
      • Taiwan
      • Indonesia
      • Others

Frequently Asked Questions (FAQs)

The cloud professional service market is projected to reach a market size of US$94.963 billion by 2028.
Cloud Professional Services Market was valued at US$32.352 billion in 2021.
The global cloud professional service market is projected to witness a CAGR of 16.63% during the forecast period.
The cloud professional service market has been segmented by services, deployment model, enterprise size, industry vertical, and geography.
One of the primary factors driving the cloud professional service market growth is the increase in the service-oriented economy.


1.1. Market Overview

1.2. Market Definition

1.3. Scope of the Study

1.4. Market Segmentation

1.5. Currency

1.6. Assumptions

1.7. Base, and Forecast Years Timeline


2.1. Research Design

2.2. Research Data

2.3. Validation


3.1. Key Findings


4.1. Market Drivers

4.2. Market Restraints

4.3. Porter’s Five Forces Analysis

4.3.1. Bargaining Power of Suppliers

4.3.2. Bargaining Power of Buyers

4.3.3. Threat of New Entrants

4.3.4. Threat of Substitutes

4.3.5. Competitive Rivalry in the Industry

4.4. Industry Value Chain Analysis


5.1. Introduction

5.2. Software-as-a-Service (SaaS)

5.3. Platform-as-a-Service (PaaS)

5.4. Infrastructure-as-a-Service (IaaS)


6.1. Introduction

6.2. Public Cloud

6.3. Private Cloud

6.4. Hybrid Cloud


7.1. Introduction

7.2. Small

7.3. Medium

7.4. Large


8.1. Introduction

8.2. BFSI

8.3. Telecommunication

8.4. Healthcare

8.5. Government

8.6. Media and Entertainment

8.7. Manufacturing

8.8. Others


9.1. Introduction

9.2. North America

9.2.1. By Service

9.2.2. By Deployment Model

9.2.3. By Enterprise Size

9.2.4. By Industry Vertical

9.2.5. By Country USA Canada Mexico

9.3. South America

9.3.1. By Service

9.3.2. By Deployment Model

9.3.3. By Enterprise Size

9.3.4. By Industry Vertical

9.3.5. By Country Brazil Argentina Others

9.4. Europe

9.4.1. By Service

9.4.2. By Deployment Model

9.4.3. By Enterprise Size

9.4.4. By Industry Vertical

9.4.5. By Country Germany France United Kingdom Spain Others

9.5. Middle East and Africa

9.5.1. By Service

9.5.2. By Deployment Model

9.5.3. By Enterprise Size

9.5.4. By Industry Vertical

9.5.5. By Country Saudi Arabia UAE Others

9.6. Asia Pacific

9.6.1. By Service

9.6.2. By Deployment Model

9.6.3. By Enterprise Size

9.6.4. By Industry Vertical

9.6.5. By Country China India South Korea Taiwan Thailand Indonesia Japan Others


10.1. Major Players and Strategy Analysis

10.2. Emerging Players and Market Lucrativeness

10.3. Mergers, Acquisitions, Agreements, and Collaborations

10.4. Vendor Competitiveness Matrix


11.1. Cisco Systems, Inc.

11.2. Accenture

11.3. Amazon Web Services, Inc.

11.4. Atos SE

11.5. Microsoft

11.6. Dell Inc.

11.7. Infosys Limited

11.8. VMware, Inc.

11.9. Rackspace US, Inc.

11.10. Oracle

Cisco Systems, Inc.


Amazon Web Services, Inc.

Atos SE


Dell Inc.

Infosys Limited

VMware, Inc.

Rackspace US, Inc.