Indonesia Electronic Health Records (EHR) Market - Strategic Insights and Forecasts (2025-2030)

Description

Indonesia Electronic Health Records (EHR) Market Size:

The Indonesian Electronic Health Records (EHR) market is estimated to grow at a CAGR of 12.10% during the forecast period, reaching a market size of USD 0.453 billion in 2030, from USD 0.256 billion in 2025.

The Indonesian market is also poised for significant growth. The market is growing, driven by active promotion of digital healthcare by the government, such as Minister of Health Regulation No. 24 of 2022 on Medical Records, Law Number 17/2023 and others. As the demand for healthcare needs is growing, it is driving the need for effective management and records of patients’ data. Additionally, the growing adoption by the private players is giving a boost to the market demand.

Indonesia Electronic Health Records (EHR) Market Overview & Scope

The Indonesian Electronic Health Records (EHR) Market is segmented by:

• Product: By product, cloud-based EHR and on-premise EHR are major two major types of product. Cloud-based EHRs are the dominant product adopted in the market, driven by their benefits such as accessibility from any location, cost-effectiveness by drastically reducing the upfront costs and hardware and IT staff costs. On the other hand, on-premise EHR holds significance, particularly among organizations requiring complete control.
• Type: By type, acute, ambulatory and post-acute are major categories. Acute EHRs are specifically designed for electronic documentation of a patient's medical information during the acute care settings, such as in an emergency room. These are in demand due to their real-time updates, integration with other systems and help in maintaining workflow. The ambulatory EHR is designed for outpatient healthcare settings. They comprise a key significant share due to their demand for managing patient interactions, utilising patient portals and supporting billing and coding. Post-care EHR is also a growing segment.
• End User: Hospitals, clinics, pharmacies, laboratories and others mainly demand these electronic health records. Hospitals are the dominant segment due to the higher volume of demand for electronic health records systems.

Top Trends Shaping the Indonesian Electronic Health Records (EHR) Market

1. Integration of EHR systems with telemedicine platforms
   • One of the key trends in the Indonesian EHR market is the growing integration of EHR systems with the telemedicine platforms. This is due to the growing government's digitalization initiatives and the increasing demand for efficient healthcare services.
   • At the same time, the adoption of telemedicine, supported by EHR systems, aligns with the government's efforts to enhance healthcare accessibility and efficiency.

Indonesia Electronic Health Records (EHR) Market Growth Drivers vs. Challenges

Drivers:

• Growing Development: There are ongoing developments in the market. Asia’s Digital Health Future at InterSystems Asia Healthcare Summit 2025 underscores the development of Indonesia’s market towards EHR. The summit showcases InterSystems IntelliCare, an AI-native EMR system, and TrakCare, another EMR solution with interoperability standards, driving the Indonesian market towards EHR adoption.
• Growing Government Mandates and Support for EHR: In 2022, the Indonesian government mandated the implementation of EMR across all healthcare facilities, ensuring their systems are integrated with SATUSEHAT, the Health Ministry’s nationwide healthcare data management and sharing platform. As of mid-March, ministry data indicate that 96% of Indonesian hospitals have implemented EMR, with 92% connected to SATUSEHAT, enabling interoperability, highlighting the regulatory push towards adoption of electronic health records.

Challenges:

• Infrastructure and Connectivity: One of the major key challenges limiting the market growth is infrastructure and connectivity issues. Approximately 30% of hospitals in Indonesia lack stable internet access, particularly in rural areas, hindering the implementation of EHR systems. This limits the reach of HER systems.
• High implementation costs: Many smaller hospitals and clinics delay adoption due to higher implementation costs. Indonesia’s EHR market is still growing, and it is also in a growing phase of digitalization, thus, cost remains one of the key barriers. Many hospitals and clinics struggle with the high upfront costs of deployment, licensing, and staff training, limiting the adoption. The adoption rate of RMD in Indonesia is also still low. Data from the Indonesian Hospital Association (PERSI) in 2022 showed that only around 40% of the 2,800 hospitals had implemented the system. This low adoption is because of high implementation costs, especially for small and private hospitals, where the initial investment can reach IDR 1-2 billion.

Indonesia Electronic Health Records (EHR) Market Competitive Landscape

The market is fragmented, with some of the major players in the Indonesian Electronic Health Records (EHR) market including Oracle Health, eClinicalWorks, LLC, Veradigm LLC, Cloudpital, and InterSystems.

• Collaboration: In October 2023, InterSystems and Zi. Care has collaborated and launched Zi. Care HUB, which InterSystems IRIS powers for Health. It simplifies compliance with SATUSEHAT’s interoperability and data quality requirements by using HL7® FHIR® standards.

Indonesia Electronic Health Records (EHR) Market Scope:

Indonesia Electronic Health Records (EHR) Market Segmentation:

• By Product
  • On-Premise
  • Cloud-Based
• By Type
  • Acute
  • Ambulatory
  • Post-Acute
• By End-User
  • Hospitals
  • Clinics
  • Pharmacies
  • Laboratories
  • Others

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Table Of Contents

1. EXECUTIVE SUMMARY

2. MARKET SNAPSHOT

2.1. Market Overview

2.2. Market Definition

2.3. Scope of the Study

2.4. Market Segmentation

3. BUSINESS LANDSCAPE

3.1. Market Drivers

3.2. Market Restraints

3.3. Market Opportunities

3.4. Porter’s Five Forces Analysis

3.5. Industry Value Chain Analysis

3.6. Policies and Regulations

3.7. Strategic Recommendations

4. TECHNOLOGICAL OUTLOOK

5. Indonesia Electronic Health Records (EHR) Market BY PRODUCT

5.1. Introduction

5.2. On-Premise

5.3. Cloud-Based

6. Indonesia Electronic Health Records (EHR) Market BY TYPE

6.1. Introduction

6.2. Acute

6.3. Ambulatory

6.4. Post-Acute

7. Indonesia Electronic Health Records (EHR) Market BY End-User

7.1. Introduction

7.2. Hospitals

7.3. Clinics

7.4. Pharmacies

7.5. Laboratories

7.6. Others

8. COMPETITIVE ENVIRONMENT AND ANALYSIS

8.1. Major Players and Strategy Analysis

8.2. Market Share Analysis

8.3. Mergers, Acquisitions, Agreements, and Collaborations

8.4. Competitive Dashboard

9. COMPANY PROFILES

9.1. Oracle Health

9.2. eClinicalWorks, LLC

9.3. Veradigm LLC

9.4. Cloudpital

9.5. InterSystems

10. RESEARCH METHODOLOGY

Companies Profiled

Oracle Health

eClinicalWorks, LLC

Veradigm LLC

Cloudpital

InterSystems

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