Global Digital Wallet Market Size, Share, Opportunities, COVID-19 Impact, And Trends By Device (PC/Laptops, Smartphones), By Application (Money Transfer, Recharge, Movie Booking, Food Ordering, Others), And By Geography - Forecasts From 2023 To 2028

  • Published : Sep 2023
  • Report Code : KSI061613471
  • Pages : 401

The global digital wallet market is expected to grow at a compound yearly growth rate of 20.37% over the forecast period, from a market size of US$4,170.142 billion in 2021 to US$15,270.008 billion in 2028.

Digital transactions have become fairly prevalent as a result of growing digitization. According to the World Bank, internet consumption has surged in countries all around the world. For example, internet consumption reached 60% of the world's entire population in 2020, rising from 38% in 2014. Countries such as Saudi Arabia, UAE, Iceland, Kuwait, Qatar, Bahrain, and Liechtenstein recorded 100% internet consumption in 2021. As a result, increased internet penetration, in addition to the rising acceptance of numerous digital payments via wallets by various e-commerce enterprises, has fueled market growth. Digital wallets are bank accounts that allow users to make payments, save funds, track payments, pay bills, and perform a variety of other things using smartphones or computers/laptops. Various economies throughout the world are evolving towards a digital economy, which is leading to the mass use of digital wallets.

Consequently, the COVID-19 pandemic has also played a major role in boosting internet usage. People spent their time at home during the lockdown as work and education were shifted online. Due to social distancing, payment through mobile was considered a better option as payment through wallets was secure and hassle-free.

The global digital wallet market is driven by increasing government initiatives and investments.

A major factor driving the market demand for the global digital wallet is increased digitalized payment methods, as they are considered more safe and easy. As a result, the expansion of the digital wallet market is also dependent on government initiatives to support the digitization trend. For example, the Government of India started the Digital India initiative to make government services more accessible to all citizens of the nation electronically. The enhanced infrastructure for internet access, coupled with the development of new digital wallet platforms, shows the potential for market growth during the projection period and beyond. Furthermore, several policies enacted by governments throughout the world are expected to boost the market growth in the near future.

However, even in 2021, in countries of the Middle East and Africa, only 52.8% of the population has ownership of a financial institution, according to the World Bank.  Therefore, to remove such hindrances and uplift digital payments, many countries across the MEA are taking up effective initiatives.  For instance, in 2020, UAE developed a national digital cash replacement platform that allows banked as well as unbanked consumers to make cash payments. The replacement platform is a digital wallet that has been by Emirates Digital Wallet (EDW). The initiative is part of a nationwide program in eliminating the use of physical cash in the country.

Key Market Developments

  • HUMBL, Inc., a US-based provider of merchant services software, announced the integration of BLOCKS into its HUMBL Pay mobile wallet in January 2022, allowing users to buy BLOCKS via gasless, peer-to-peer transactions.
  • Meta released its wallet service in June 2022 as a generic form of payment that could be used in both the real world and the metaverse's virtual reality. The wallet service, Meta Pay, is a modification of Facebook Pay. According to the company, utilizing Meta Pay may provide the consumer access to a wider range of digital items that come with certificates of ownership.
  • In January 2023, a new application called European Digital Identity Wallet, which is only an official digital wallet that anybody may carry on their smartphones, was just unveiled by the EU. This system will be used for a variety of tasks, such as making official payments like penalties or taxes and running official government businesses. The application will be launched in 2024.

Smartphones have also made it easier for digital wallet providers to reach consumers through mobile apps, which can be downloaded and used with minimal effort. This ease of use has made digital wallets an attractive alternative to traditional payment methods, particularly in a country like India where many people still rely on cash-based transactions. It is estimated that India will have 1 billion smartphone users by 2026. For instance, in June 2020, Swiggy, one of India's leading food delivery platforms, partnered with ICICI Bank to introduce a digital wallet for its customers. The digital wallet, called Swiggy Money, allows customers to store money and pay for their food orders on the Swiggy platform. Customers can add money to the wallet using their debit or credit cards, and can also get instant refunds on their Swiggy Money wallet in case of cancellations or returns. The wallet also offers a range of discounts and cashback offers to customers.

Asia Pacific accounts for major shares of the global digital wallet market.

By geography, the Digital Wallet market has been segmented into North America, South America, Europe, the Middle East and Africa, and the Asia Pacific. The APAC region is a significant market for digital wallets due to the increasing awareness of digital wallets is increasing in this region, thanks to the growing adoption of mobile payments and the efforts of companies to educate consumers about the benefits of using digital wallets. Increasing access to smartphones has been a significant driver of the growing demand for digital wallet systems in India. This is because smartphones provide a platform for people to easily access digital services and conduct transactions without the need for cash or cards. As more people in India have access to smartphones, the adoption of digital wallets has become more widespread, particularly among younger generations who are more tech-savvy.

Global Digital Wallet Market Scope:

 

Report Metric Details
Market Size Value in 2021 US$4,170.142 billion
Market Size Value in 2028 US$15,270.008 billion
Growth Rate CAGR of 20.37% from 2021 to 2028
Base Year 2021
Forecast Period 2023 – 2028
Forecast Unit (Value) USD Billion
Segments Covered Device, Application, and Geography
Regions Covered North America, South America, Europe, Middle East and Africa, Asia Pacific
Companies Covered Samsung, Apple Inc., Google LLC, PayPal, American Express Company, Paytm Payments Bank Ltd, One Mobikwik System Ltd, Zelle, Walmart, Mastercard, and more.
Customization Scope Free report customization with purchase

 

Market Segmentation:

  • By Device
    • PC/Laptops
    • Smartphones
  • By Application
    • Money Transfer
    • Recharge
    • Movie Booking
    • Food Ordering
    • Others
  • By Geography
    • North America
      • USA
      • Canada
      • Mexico
    • South America
      • Brazil
      • Argentina
      • Others
    • Europe
      • UK
      • France
      • Germany
      • Spain
      • Others
    • Middle East and Africa
      • Saudi Arabia
      • UAE
      • Israel
      • Others  
    • Asia Pacific
      • China
      • Japan
      • India
      • South Korea
      • Taiwan
      • Thailand
      • Indonesia
      • Others   

Frequently Asked Questions (FAQs)

The global digital wallet market was estimated at US$241.193 billion in 2021.
The global digital wallet market is projected to reach a market size of US$959.915 billion by 2028.
The digital wallet market is projected to grow at a CAGR of 21.81% during the forecast period.
A major factor driving the digital wallet market growth is increased digitalized payment methods, as they are considered more safe and easy.
Asia Pacific accounts for major shares of the global digital wallet market due to increasing awareness of digital wallets is increasing in this region.

1. INTRODUCTION

1.1. INDUSTRY OVERVIEW

1.1.1. E-Commerce Evolution

1.1.2. Customer Expectation

1.1.3. Payment Trends

1.1.4. Current Trends And Future Outlook

1.2. Market Definition

1.3. Scope of the Study

1.4. Currency

1.5. Segmentation

1.6. Assumptions

1.7. Base, And Forecast Years Timeline

2. RESEARCH METHODOLOGY

2.1. Research Design

2.2. Secondary Sources

2.3. Validation

3. KEY FINDINGS

4. MARKET DYNAMICS

4.1. Drivers

4.1.1. Favorable Government Initiatives and Investments

4.1.2. Strategic Collaborations and Product Launches

4.2. Restraints

4.2.1. Security Concerns Associated with Digital Wallets

4.2.2. Regulatory Barriers In Cross-Country Payments

4.3. Porter’s Five Forces Analysis

4.3.1. Bargaining Power of Suppliers

4.3.2. Bargaining Power of Buyers

4.3.3. Threat of New Entrants

4.3.4. Threat of Substitutes

4.3.5. Competitive Rivalry in the Industry

4.4. Industry Value Chain Analysis

5. GLOBAL DIGITAL WALLET INDUSTRY BY DEVICE

5.1. Introduction

5.2. PCs/Laptops

5.3. Mobile

6. GLOBAL DIGITAL WALLET INDUSTRY BY APPLICATION

6.1. Introduction

6.2. Money Transfer

6.3. Recharge

6.4. Movie Booking

6.5. Food Ordering

6.6. Others

7. GLOBAL DIGITAL WALLET INDUSTRY BY GEOGRAPHY

7.1. Introduction

7.2. North America

7.2.1. By Device

7.2.2. By Application

7.2.3. By Country

7.2.3.1. United States

7.2.3.1.1. By Device

7.2.3.1.2. By Application

7.2.3.2. Canada

7.2.3.2.1. By Device

7.2.3.2.2. By Application

7.2.3.3. Mexico

7.2.3.3.1. By Device

7.2.3.3.2. By Application

7.3. South America

7.3.1. By Device

7.3.2. By Application

7.3.3. By Country

7.3.3.1. Brazil

7.3.3.1.1. By Device

7.3.3.1.2. By Application

7.3.3.2. Argentina

7.3.3.2.1. By Device

7.3.3.2.2. By Application

7.3.3.3. Others

7.3.3.3.1. By Device

7.3.3.3.2. By Application

7.4. Europe

7.4.1. By Device

7.4.2. By Application

7.4.3. By Country

7.4.3.1. Uk

7.4.3.1.1. By Device

7.4.3.1.2. By Application

7.4.3.2. France

7.4.3.2.1. By Device

7.4.3.2.2. By Application

7.4.3.3. Germany

7.4.3.3.1. By Device

7.4.3.3.2. By Application

7.4.3.4. Spain

7.4.3.4.1. By Device

7.4.3.4.2. By Application

7.4.3.5. Others

7.4.3.5.1. By Device

7.4.3.5.2. By Application

7.5. Middle East And Africa

7.5.1. By Device

7.5.2. By Application

7.5.3. By Country

7.5.3.1. Saudi Arabia

7.5.3.1.1. By Device

7.5.3.1.2. By Application

7.5.3.2. UAE

7.5.3.2.1. By Device

7.5.3.2.2. By Application

7.5.3.3. Israel

7.5.3.3.1. By Device

7.5.3.3.2. By Application

7.5.3.4. Others

7.5.3.4.1. By Device

7.5.3.4.2. By Application

7.6. Asia Pacific

7.6.1. By Device

7.6.2. By Application

7.6.3. By Country

7.6.3.1. China

7.6.3.1.1. By Device

7.6.3.1.2. By Application

7.6.3.2. Japan

7.6.3.2.1. By Device

7.6.3.2.2. By Application

7.6.3.3. India

7.6.3.3.1. By Device

7.6.3.3.2. By Application

7.6.3.4. South Korea

7.6.3.4.1. By Device

7.6.3.4.2. By Application

7.6.3.5. Taiwan

7.6.3.5.1. By Device

7.6.3.5.2. By Application

7.6.3.6. Thailand

7.6.3.6.1. By Device

7.6.3.6.2. By Application

7.6.3.7. Indonesia

7.6.3.7.1. By Device

7.6.3.7.2. By Application

7.6.3.8. Others

7.6.3.8.1. By Device

7.6.3.8.2. By Application

8. COMPETITIVE ENVIRONMENT AND ANALYSIS

8.1. Major Players and Strategy Analysis

8.2. Mergers, Acquisitions, Agreements, and Collaborations

8.3. Vendor Competitiveness Matrix

9. VENDOR FEATURE COMPARISON

10. COMPANY PROFILES

10.1. PAYMENT

10.1.1. Samsung

10.1.1.1. Overview

10.1.1.2. Products and Services

10.1.1.3. Financials

10.1.1.4. Key Developments

10.1.2. Apple Inc.

10.1.2.1. Overview

10.1.2.2. Products and Services

10.1.2.3. Financials

10.1.2.4. Key Developments

10.1.3. Google LLC

10.1.3.1. Overview

10.1.3.2. Products and Services

10.1.3.3. Financials

10.1.3.4. Products and Services

10.1.4. Paypal

10.1.4.1. Overview

10.1.4.2. Products and Services

10.1.4.3. Financials

10.1.4.4. Key Developments

10.1.5 Line Pay Corporation

10.1.5.1. Overview

10.1.5.2 Products and Services

10.1.5.3. Key Developments

10.1.6. Paytm Payment Bank Ltd.

10.1.6.1. Overview

10.1.6.2. Products and Services

10.1.6.3. Financials

10.1.7. One Mobikwik Systems Limited

10.1.7.1. Overview

10.1.7.2. Products and Services

10.1.7.3. Financials

10.1.7.4. Key Developments

10.1.8. Zelle

10.1.8.1. Overview

10.1.8.2. Products and Services

10.1.8.3. Key Developments

10.1.9. Walmart

10.1.9.1 Overview

10.1.9.2. Products and Services

10.1.9.3. Financials

10.1.9.4. Key Developments

10.1.10. Mastercard

10.1.10.1. Overview

10.1.10.2. Products and Services

10.1.10.3. Financials

10.1.10.4. Key Developments

10.1.11. Wechat (Tencent Holdings Limited)

10.1.11.1. Overview

10.1.11.2. Products and Services

10.1.11.3. Financials

10.1.11.4. Key Developments

10.1.12. Alipay (Alibaba Group)

10.1.12.1. Overview

10.1.12.2. Products and Services

10.1.12.3. Financials

10.1.12.4. Key Developments

10.1.13. Mercadolibre Inc.

10.1.13.1. Overview

10.1.13.2. Products and Services

10.1.13.3. Financials

10.1.13.4. Key Developments

10.1.14. Venmo

10.1.14.1. Overview

10.1.14.2. Products and Services

10.1.14.3. Key Developments

10.1.15. Cash App

10.1.15.1. Overview

10.1.15.2. Products and Services

10.1.15.3. Key Developments

10.1.16. Gopay

10.1.16.1. Overview

10.1.16.2. Products and Services

10.1.17. Phonepe

10.1.17.1. Overview

10.1.17.2. Products and Services

10.1.17.3. Key Developments

10.1.18. Rapipay Fintech Private Ltd.

10.1.18.1. Overview

10.1.18.2 Products and Services

10.1.18.3. Financials

10.1.19. Dana - Pt

10.1.19.1. Overview

10.1.19.2. Products and Services

10.1.19.3. Key Developments

10.1.20. Huawei Pay (Huawei Technologies Co., Ltd.)

10.1.20.1. Overview

10.1.20.2. Products and Services

10.1.20.3. Financials

10.1.20.4. Key Developments

10.1.21. Kakao Corporation

10.1.21.1. Overview

10.1.21.2. Products and Services

10.1.21.3. Financials

10.1.21.4. Key Developments

10.1.22. Freecharge Payment Technologies Pvt. Ltd. (Axis Bank)

10.1.22.1. Overview

10.1.22.2. Products and Services

10.1.22.3. Financials

10.1.23. Picpay

10.1.23.1. Overview

10.1.23.2. Products and Services

10.1.24.3. Financials

10.1.23.4. Key Developments

10.1.24. Grab Holdings Inc. (Grab)

10.1.24.1. Overview

10.1.24.2. Products and Services

10.1.24.3. Financials

10.1.24.4. Key Developments

10.1.25. Consensys (Metamask)

10.1.25.1. Overview

10.1.25.2. Products and Services

10.1.25.3. Key Developments

10.1.26. Imtoken Pte. Ltd.

10.1.26.1. Overview

10.1.26.2. Products and Services

10.1.26.3. Key Developments

10.1.27. Ledger

10.1.27.1. Overview

10.1.27.2 Products and Services

10.1.27.3. Key Developments

10.1.28. Hyperpay

10.1.28.1. Overview

10.1.28.2. Products and Services

10.1.28.3. Key Developments

10.1.29. Coinbase

10.1.29.1. Overview

10.1.29.2. Products and Services

10.1.29.3. Financials

10.1.29.4. Key Developments

10.1.30. Safepal Wallet

10.1.30.1. Overview

10.1.30.2. Products and Services

10.1.30.3. Key Developments

10.1.31. Coin98 Labs

10.1.31.1 Overview

10.1.31.2. Products and Services

10.1.31.3. Key Developments

10.1.32. Mathwallet

10.1.32.1. Overview

10.1.32.2. Products and Services

10.1.32.3. Key Developments

10.1.33. Atomic Wallet

10.1.33.1. Overview

10.1.33.2. Products and Services

10.1.34. Phantom

10.1.34.1. Overview

10.1.34.2. Products and Services

10.1.35. Alphawallet

10.1.35.1. Overview

10.1.35.2. Products and Services

10.1.35.3. Financials

10.1.36. Coinbase

10.1.36.1. Overview

10.1.36.2. Products and Services

10.1.36.3. Financials

10.1.37. Trust Wallet

10.1.37.1.  Overview

10.1.37.2. Products and Services

10.2. IDENTITY

10.2.1. Thales

10.2.1.1. Overview

10.2.1.2. Products and Services

10.2.1.3. Financials

10.2.1.4. Key Developments

10.2.2. Identyum

10.2.2.1. Overview

10.2.2.2. Products and Services

10.2.3. Id.Me, Inc.

10.2.3.1 Overview

10.2.3.2. Products and Services

10.2.3.3. Key Developments

10.2.4. Scytales AB

10.2.4.1 Overview

10.2.4.2. Products and Services

10.2.4.3. Key Developments

10.2.5. Eudi Wallet

10.2.5.1. Overview

10.2.5.2. Products and Services

10.2.5.3. Key Developments

10.2.6. Google LLC

10.2.6.1. Overview

10.2.6.2. Products and Services

10.2.6.3. Financials

10.2.6.4. Key Developments

10.2.7. Trinsic Technologies Inc:

10.2.7.1. Overview

10.2.7.2. Products and Services

10.2.7.3. Key Developments

10.2.8. Apple Inc.

10.2.8.1. Overview

10.2.8.2. Products and Services

10.2.8.3. Financials

10.2.9. Samsung

10.2.9.1. Overview

10.2.9.2. Products and Services

10.2.9.3. Financials

10.2.9.4. Key Developments

10.2.10. LA Wallet

10.2.10.1. Overview

10.2.10.2. Products and Services

10.1.10.3. Key Developments

10.2.11. DigiLocker

10.2.11.1. Overview

10.2.11.2 Products and Services

10.2.11.3. Key Developments

10.3. ACCESS

10.3.1. Apple Inc.

10.3.1.1. Overview

10.3.1.2. Products and Services

10.3.1.3. Financials

10.3.1.4. Key Developments

10.3.2. Google LLC

10.3.2.1. Overview

10.3.2.2. Products and Services

10.3.2.3. Financials

10.3.2.4. Key Developments

10.3.3. Samsung

10.3.3.1. Overview

10.3.3.2. Products and Services

10.3.3.3. Financials

10.3.3.4. Key Developments

10.3.4. LastPass

10.3.4.1. Overview

10.3.4.2. Products and Services

10.3.4.3. Key Developments

10.3.5. Selznick Scientific Software

10.3.5.1. Overview

10.3.5.2. Products and Services

10.3.5.3. Key Developments

10.3.6. The Cleveland Orchestra and Musical Arts Association

10.3.6.1. Overview

10.3.6.2. Products and Services

10.3.6.3. Financials

10.3.6.4. Key Developments

10.3.7. True Tickets

10.3.7.1. Overview

10.3.7.2. Products and Services

10.3.7.3. Key Developments

10.3.8. Wallet Passes

10.3.8.1. Overview

10.3.8.2. Products and Services

10.3.9. Paypal

10.3.9.1. Overview

10.3.9.2. Products and Services

10.3.9.3. Financials

10.3.9.4. Key Developments

10.4. WHITE LABEL PLATFORM

10.4.1. Cellum

10.4.1.1. Overview

10.4.1.2. Products and Services

10.4.1.3. Key Developments

10.4.2. Mastercard

10.4.2.1. Overview

10.4.2.2. Products and Services

10.4.2.3. Financials

10.4.2.4. Key Developments

10.4.3. Amdocs

10.4.3.1. Overview

10.4.3.2. Products and Services

10.4.3.3. Financials

10.4.3.4. Key Developments

10.4.4. Velmie

10.4.4.1. Overview

10.4.4.2. Products and Services

10.4.4.3. Key Developments

10.4.5. Mistral Mobile

10.4.5.1. Overview

10.4.5.2. Products and Services

10.4.6. Panamax Inc. (Bankai Group Inc.)

10.4.6.1. Overview

10.4.6.2. Products and Services

10.4.7. PureSoftware

10.4.7.1. Overview

10.4.7.2. Products and Services

10.4.7.3 Key Developments

10.4.8. Telefonaktiebolaget Lm Ericsson

10.4.8.1. Overview

10.4.8.2. Products and Services

10.4.8.3. Financials

10.4.8.4. Key Developments

10.4.9. Youtap Limited

10.4.9.1. Overview

10.4.9.2. Products and Services

10.4.9.3. Key Developments

10.4.10. Hi Sun Fintech Global Limited

10.4.10.1. Overview

10.4.10.2. Products and Services

10.4.10.3. Financials

10.4.10.4. Key Developments

10.4.11. Comviva Technologies Limited (A Tech Mahindra Company)

10.4.11.1. Overview

10.4.11.2. Products and Services

10.4.11.3. Financials

10.4.11.4. Key Developments


  • PAYMENT
    • Samsung
    • Apple Inc.
    • Google LLC
    • Paypal
    • Line Pay Corporation
    • Paytm Payment Bank Ltd.
    • One Mobikwik Systems Limited
    • Zelle
    • Walmart
    • Mastercard
    • Wechat (Tencent Holdings Limited)
    • Alipay (Alibaba Group)
    • Mercadolibre Inc.
    • Venmo
    • Cash App
    • Gopay
    • Phonepe
    • Rapipay Fintech Private Ltd.
    • Dana - Pt
    • Huawei Pay (Huawei Technologies Co., Ltd.)
    • Kakao Corporation
    • Freecharge Payment Technologies Pvt. Ltd. (Axis Bank)
    • Picpay
    • Grab Holdings Inc. (Grab)
    • Consensys (Metamask)
    • Imtoken Pte. Ltd.
    • Ledger
    • Hyperpay
    • Coinbase
    • Safepal Wallet
    • Coin98 Labs
    • Mathwallet
    • Atomic Wallet
    • Phantom
    • Alphawallet
    • Coinbase
    • Trust Wallet
  • IDENTITY
    • Thales
    • Identyum
    • Id.Me, Inc.
    • Scytales AB
    • Eudi Wallet
    • Google LLC
    • Trinsic Technologies Inc:
    • Apple Inc.
    • Samsung
    • La Wallet
    • Digilocker
  • ACCESS
    • Apple Inc.
    • Google LLC
    • Samsung
    • Lastpass
    • Selznick Scientific Software
    • The Cleveland Orchestra and Musical Arts Association
    • True Tickets
    • Wallet Passes
    • Paypal
  • WHITE LABEL PLATFORM
    • Cellum
    • Mastercard
    • Amdocs
    • Velmie
    • Mistral Mobile
    • Panamax Inc. (Bankai Group Inc.)
    • Puresoftware
    • Telefonaktiebolaget Lm Ericsson
    • Youtap Limited
    • Overview
    • Hi Sun Fintech Global Limited
    • Comviva Technologies Limited (A Tech Mahindra Company)