The global self-checkout systems market will grow at a CAGR of 24.28% from USD 17.976 billion in 2025 to USD 53.297 billion in 2030.
Self-checkout systems are automated systems used in the retail, supermarket, and hospitality sectors to assist customers with self-ordering and checkout without the assistance of any staff members. Self-service checkout systems are becoming more and more popular as a result of their capacity to decrease cart abandonment, guarantee shorter lines than traditional checkout lanes, and free up staff time for other store-related tasks.
The adoption of self-checkout systems has significantly increased globally as a result of merchants' rising emphasis on enhancing consumer happiness and the shopping experience. Additionally, it has become more widely used in the healthcare industry as a result of increasing investments made to enhance the patient experience.
Automation is quickly replacing traditional forces of transformation in many global sectors. Self-checkout systems are projected to become more prevalent in warehouses and store operations due to the rising adoption of automation across sectors and businesses, including retail and hospitality. Self-ordering, self-scan and pay, and other features that reduce long lines are factors in their rising market popularity.
The adoption of robotic and automated goods has also significantly increased in the retail sector over the past several years as a result of the shrinking workforce. The market is still expanding at a steady rate thanks to technological advancements and rising IoT penetration in the retail sector. Shop owners are spending more money on technology to help with inventory management, product identification, and other challenges that occur in-store.
The grocery store experience is undergoing a significant transformation through continuous technological advancements, with a notable success being the integration of artificial intelligence (AI). Kroger, the largest supermarket chain in the United States, has embraced this trend by introducing AI-enabled self-service checkouts (SCOs) to enhance customer satisfaction and minimize stock losses. Following a successful pilot phase, Kroger has implemented this AI-based self-checkout system in 1,700 stores, with plans for a comprehensive rollout across all locations shortly.
This technology has given rise to the concept of virtual self-checkouts, utilizing innovative store planning and shopper research approaches through eye-tracking virtual reality (VR) store simulations. This pioneering method aims to optimize the customer experience and streamline the checkout process.
Furthermore, the integration of biometric authentication methods represents a growing trend within self-checkout systems. This includes leveraging customer fingerprints, wrist scans, or facial recognition to enhance security and simplify payment procedures. Notably, this technology is now available at prominent retailers such as Amazon Go, Amazon Fresh, Whole Foods, and various third-party locations.
A prime example is Amazon One, a system where users intentionally scan their palms for recognition, putting them in control of when and where they choose to be identified. This signifies a significant step forward in the realm of secure and convenient transactions within the evolving landscape of grocery store technology.
By component, the Self-Checkout system market is segmented into the Hardware and Software segments. The hardware segment is further subdivided into Customer Displays, Belts, Price Readers, and Other segments.
Geographically, the Self-Checkout system market is segmented as North America, South America, Europe, the Middle East and Africa, and Asia Pacific. North America holds a notable share of the market owing to the rising adoption of self-checkout systems by hypermarkets and supermarkets in Canada and the US. However, the Asia Pacific region is anticipated to have the fastest growth owing to growth in the retail and hospitality industry, along with growing automation and digitization trends.
| Report Metric | Details |
|---|---|
| Study Period | 2021 to 2031 |
| Historical Data | 2021 to 2024 |
| Base Year | 2025 |
| Forecast Period | 2026 – 2031 |
| Report Metric | Details |
| Self-Checkout Systems Market Size in 2025 | US$17.976 billion |
| Self-Checkout Systems Market Size in 2025 | US$53.297 billion |
| Growth Rate | CAGR of 24.28% |
| Study Period | 2020 to 2030 |
| Historical Data | 2020 to 2023 |
| Base Year | 2024 |
| Forecast Period | 2025 – 2030 |
| Forecast Unit (Value) | USD Billion |
| Segmentation |
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| Geographical Segmentation | North America, South America, Europe, Middle East and Africa, Asia Pacific |
| List of Major Companies in Self-Checkout Systems Market |
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| Customization Scope | Free report customization with purchase |
Self-Checkout Systems Market Segmentation: