Global Self-Service Ticket Machines Market Size, Share, Opportunities, And Trends By Product (E-Kiosk, E-Ticket), By End-User (Travel, Entertainment, Retail, Others), And By Geography - Forecasts From 2025 To 2030

Self-Service Ticket Machines Market Size:

The Global Self-Service Ticket Machines Market is expected to grow from USD 3.137 billion in 2025 to USD 4.093 billion in 2030, at a CAGR of 5.46%.

The electronic ticket vending machines and interactive kiosks used in the worldwide self-service ticket machine industry are among some of the technology-driven devices. The industry for self-service ticket machines is influenced by several significant factors, including the need for automated and self-service devices, wireless connectivity, technical advancements, and remote administration.

Self-Service Ticket Machines Market Growth Drivers:

• Increasing adoption of automation and technology

The self-service ticket machines market is driven by automation. The self-service technology industry is expanding due to the capacity to deliver real-time notifications via a cloud-based network. The equipment functions reliably owing to the remote management capabilities, which also help keep maintenance costs down. Self-service kiosks are not merely resource centers for information. These internet-connected, all-inclusive shopping assistants let customers create shopping lists, think through options, find things, and pay for goods. They also help customers analyze consumer behavior and encourage social media participation. According to Census. Gov, the most frequent motive cited by 68% to 80% of workers at technology-using organizations is enhancing the quality of production operations. In comparison to other technologies, AI and robotics have the largest percentage of users who cite automation as a reason for motivation (54% and 66% of workers in technology-using organizations, respectively).

• Growth in government investments

Government CIOs are aware of the need for cutting-edge technological capabilities to provide transformative citizen experiences at scale. Government CIOs claim to have improved their business understanding in 74% of cases. A secure and scalable cloud-based platform is desired to support the emphasis on growth, digitalization, and operational excellence. Furthermore, in April 2023, a Startup from IIT Kanpur received TDB-DST financing and 4.12 crores in TDB assistance for commercializing Machine Vision and Robotics Systems for Automation in the Manufacturing Industry.

• It is projected that the global self-service ticket machines market in the UK will grow steadily. 

Self-service ticket machines such as e-kiosk produce electronic or paper tickets or recharge smart or stored value cards. Such machines enhance the overall process of ticketing services by reducing the waiting of customers and also provide an e-platform where customers can complete their transactions. Owing to the ease and time savings such machines are finding great demand in travel, entertainment, and retail applications. The United Kingdom is witnessing an increase in its trend of domestic travelling which has provided a positive scope for the self-service ticket machines market growth in the country. For instance, according to VisitBritain (British Tourist Authority), in Q1 of 2023, the average expenditure on domestic trips by British residents stood at £266 per domestic trip which represented an increase of 12% over £234 for Q1 of 2022.

Self-Service Ticket Machines Market Key Players and Products:

Various collaborations and product innovations by major players are leading to the self-service ticket machines market expansion. For instance, in May 2021, to provide its consumers with a better means of purchasing tickets, Northern Railways introduced several schemes.  As part of a comprehensive modernization effort, the train operator promised to install 600 new self-service ticketing machines throughout the network, but instead installed 621 more units. More than 400 stations in the north of England have Northern's cutting-edge touch-screen devices owing to a £17 million project. Along with Legoland, another well-known theme park in the country, Tivoli Gardens is among Denmark's most visited tourist destinations. 18 self-serve ticket machines were designed, manufactured, and installed by Cammax integrating Key Technology for Tivoli Gardens. The self-serve ticket machines, which are fashioned like Danish soldiers from the nineteenth century, may be used to collect reserved tickets and also accept payment for park admission. The kiosks have had a significant influence on lineups outside the park, improved consumer happiness overall, boosted attendance, and significantly increased park income.

Segmentation:

• By Product
  • E-Kiosk
  • E-Ticket
• By End-User
  • Travel
  • Entertainment
  • Retail
  • Others
• By Geography
  • North America
    • United States
    • Canada
    • Mexico
  • South America
    • Brazil
    • Argentina
    • Others
  • Europe
    • UK
    • Germany
    • Italy
    • Spain
    • Others
  • Middle East and Africa
    • Israel
    • Saudi Arabia
    • Others
  • Asia Pacific
    • China
    • Japan
    • India
    • Australia
    • South Korea
    • Taiwan
    • Thailand
    • Indonesia
    • Others

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1.  INTRODUCTION

1.1. Market Overview

1.2. Market Definition

1.3. Scope of the Study

1.4. Market Segmentation

1.5. Currency

1.6. Assumptions

1.7. Base, and Forecast Years Timeline

2. RESEARCH METHODOLOGY  

2.1. Research Data

2.2. Assumptions

3. EXECUTIVE SUMMARY

3.1. Research Highlights

4. MARKET DYNAMICS

4.1. Market Drivers

4.2. Market Restraints

4.3. Porter’s Five Force Analysis

4.3.1. Bargaining Power of Suppliers

4.3.2. Bargaining Power of Buyers

4.3.3. Threat of New Entrants

4.3.4. Threat of Substitutes

4.3.5. Competitive Rivalry in the Industry

4.4. Industry Value Chain Analysis

5. GLOBAL SELF-SERVICE TICKET MACHINES MARKET BY PRODUCT

5.1. Introduction

5.2. E-Kiosk

5.3. E-Ticket

6. GLOBAL SELF-SERVICE TICKET MACHINES MARKET BY END-USER

6.1. Introduction

6.2. Travel

6.3. Entertainment

6.4. Retail

6.5. Others

7. GLOBAL SELF-SERVICE TICKET MACHINES MARKET BY GEOGRAPHY

7.1. Introduction

7.2. North America

7.2.1. United States

7.2.2. Canada

7.2.3. Mexico

7.3. South America

7.3.1. Brazil

7.3.2. Argentina

7.3.3. Others

7.4. Europe

7.4.1. UK

7.4.2. Germany

7.4.3. Italy

7.4.4. Spain

7.4.5. Others

7.5. Middle East and Africa

7.5.1. Israel

7.5.2. Saudi Arabia 

7.5.3. Others

7.6. Asia Pacific

7.6.1. China

7.6.2. Japan

7.6.3. India

7.6.4. Australia

7.6.5. South Korea

7.6.6. Taiwan

7.6.7. Thailand

7.6.8. Indonesia

7.6.9. Others

8. COMPETITIVE ENVIRONMENT AND ANALYSIS

8.1. Major Players and Strategy Analysis

8.2. Market Share Analysis

8.3. Mergers, Acquisitions, Agreements, and Collaborations

9. COMPANY PROFILES

9.1. Scheidt and Bachmann GmbH

9.2. Genfare (SPX Technologies)

9.3. ICA Traffic

9.4. Xerox Corporation

9.5. Omron Corporation

9.6. Diebold Nixdorf

9.7. IER (Calix)

9.8. Ducati Energia (The Ducati Group)

9.9. Sigma SpA

9.10. GRG Banking

Scheidt and Bachmann GmbH

Genfare (SPX Technologies)

ICA Traffic

Xerox Corporation

Omron Corporation

Diebold Nixdorf

IER (Calix)

Ducati Energia (The Ducati Group)

Sigma SpA

GRG Banking