UAE Electronic Health Records (EHR) Market Size, Share, Opportunities, and Trends Report Segmented By Product, Type, and End-User – Forecasts from 2025 to 2030

The UAE electronic health records (EHR) market is estimated to grow at a CAGR of 11.83% and reach a market size worth USD 0.652 billion by 2030 from an initial value of USD 0.373 billion in 2025.

The Strong government buy-in, advanced digital and solar-powered infrastructure, and initiatives, like the Dubai Health Authority's Salama (an Electronic Medical Record) and the Ministry's Riayati (also an Electronic Medical Record), of unifying patient records nationally, are driving Electronic Health Record (EHR) use in the UAE. Smart health care initiatives under the UAE Vision 2031 agenda facilitate the integration of EHR in the form of smart health records in both public and private hospitals, yet challenges remain regarding implementation costs, gaps in interoperability between platforms, and ongoing staff training to ensure continued utilisation.In Dubai, as of September 2023, 100% (n = 54) of hospitals and 75% (n = 1,460) of private clinics used EMRs. Other challenges were flagged, such as the existence of the health care facility having no EMR, the existence of EMR with low EMRAM score, or the existence of no single interoperability standard. Furthermore, the absence of a coherent licensing program for EMR vendors, either as stand-alone and/or cloud-based EMR was listed among the other challenges. Dubai Health Authority’s Electronic Medical Record system, Salama anticipated to enhance medical-filing procedures and allow patients visiting DHA hospitals to access as much healthcare services digitally and improve patient experience through the DHA app. In addition to this, the patient medical record platform is available for use within all DHA hospitals, primary healthcare centres, specialty centres, medical fitness centres, and any private facilities that access DHA’s SALAMA system via associated services such as physiotherapy and rehabilitation and dialysis centres.Emirates Health Services (EHS) announced the launch of its first virtual primary healthcare centre, the "Digital Care Centre." The services started on, July 31, 2024. Utilising the latest technological advances, the centre provides intelligent healthcare solutions for customers. This is in line with EHS's mission of building innovative digital healthcare services to improve healthcare sector performance and enhance the quality of care offered to patients. This centre will also help in improving the electronic health records market in the UAE.

UAE Electronic Health Record Market Overview & Scope

The UAE electronic health record market is segmented by:

• Product: By product, the market is segmented into cloud-based EHR and on-premise EHR. Cloud-based EHR is being adopted by vendors and customers due to its advantages, including the ability to access the EHR from anywhere in the cloud and lower costs. The increase in cloud-based EHR also has players focusing on providing more security capabilities, which helps to further foster cloud-based EHR for those end-user customers who have security fears and concerns. On-premise products have value as well, especially for those organisations that want to maintain absolute full control of the EHR.
• Type: By type, acute, ambulatory, and post-acute are the major segments. Acute EHRs are emergency department EHRs for electronic documentation of a patient's medical information in acute care settings. These EHRs are desired because of their real-time updating, integration with other systems, and ability to maintain a workflow. Ambulatory EHRs are effectively outpatient healthcare EHRs. The ambulatory market represents a significant share of the EHR market, in part due to the ambulatory EHR for managing user access to patient interactions through valuable portals and features that track patient billing and coding. The utilisation of post-care EHR is increasing. There is a demand for post-care electronic health records by hospitals, clinics, pharmacies, laboratories, and others. Hospitals are the leading segment of the demand for electronic health records systems because of their volume of demand.
• End-Use Industry: The market is segmented into hospitals, clinics, pharmacies, laboratories, and others. The EHR systems used in hospitals are the most sophisticated because hospitals typically address the most complex and data-centric patient care. EHRs for hospitals incorporate admission, emergency, surgical intervention, lab results, imaging, and discharge information all on one platform. This method provides better continuity of care, minimises redundant tests, and ultimately increases patient safety.

Top Trends Shaping the UAE Electronic Health Record Market

1. Shift Toward Cloud-Based EHR
   • Hospitals and clinics in the UAE are moving toward cloud EHR platforms because they are scalable, can be accessed remotely, and integrate well with telemedicine. The government’s digital health efforts further support the move to cloud EHR.
2. National Health Information Exchanges (Malaffi & NABIDH)
   • The launch of Malaffi in Abu Dhabi and NABIDH in Dubai demonstrate a stronger commitment from these two regions to interoperability. These platforms connect hospitals, clinics, and labs within each region to guarantee secure patient data sharing and to enable better care coordination.

UAE Electronic Health Record Market Growth Drivers vs. Challenges

Drivers:

• Government Digital Health Strategy: The national government is the largest influence on EHR adoption. Through initiatives like Malaffi and NABIDH are making electronic health records compulsory for hospitals and clinics. By developing EHR capabilities, within national digital health strategies, the UAE government aligns providers with a common set of capabilities. This alignment does not only standardize care for patients but also raises the bar for analytics, research and public health planning at a national level. Providers truly have no choice but to comply with regulations and modernize their care capabilities, which will mean safer and more coordinated care for patients. The strength of the top-down direction is why the UAE's EHR ecosystem is growing faster than other regional counterparts.
• Rising Demand for Integrated Patient Care: Health care in the UAE over the last few years has gradually shifted away from episodic, treatment-based perspectives to one that emphasizes ongoing, patient-centered care. Patients are increasingly communicating expectations for managed and integrated health care services during informal conversations with specialists, between the labs, hospitals, and their care team.

Challenges:

• Data Privacy and Cybersecurity: As health records migrate online, compliance with the UAE's strict data laws becomes more complicated. Cybersecurity threats are growing, and many healthcare providers (especially smaller providers) lack stable infrastructures to defend against attacks. All this makes it difficult to protect sensitive patient data and keeps patient information more vulnerable than it should.

UAE Electronic Health Record Market Scope:

UAE Electronic Health Record Market Segmentation:

• By Product
  • On-Premise
  • Cloud-Based
• By Type
  • Acute
  • Ambulatory
  • Post-Acute
• By End-Users
  • Hospitals
  • Clinics
  • Pharmacies
  • Laboratories
  • Others

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