The Thailand Electronic Health Records (EHR) market is forecast to grow at a CAGR of 8.4%, reaching USD 0.3 billion in 2031 from USD 0.2 billion in 2026.
The Thailand Electronic Health Records (EHR) market is poised for significant growth, driven by accelerating digital transformation, aggressive policy rollout and growing EHR adoption. During the past decade, Thailand has been at the forefront of the digital transformation, with key improvements in telemedicine and mobile health applications, including electronic health records, to address the inefficient systems and shortages of healthcare resources. Additionally, the growing adoption by private and public users is driving the market.
The Thailand Electronic Health Records (EHR) Market is segmented by:
Product: By product, cloud-based EHR and on-premise EHR are the two major types of product. Cloud-based EHRs are the dominant product adopted in the market, driven by their benefits such as accessibility from any location, cost-effectiveness by drastically reducing the upfront costs and hardware and IT staff costs. On the other hand, on-premise EHR holds significance, particularly among organizations requiring complete control.
Type: By type, acute, ambulatory and post-acute are major categories. Acute EHRs are specifically designed for electronic documentation of a patient's medical information during the acute care settings, such as in an emergency room. These are in demand due to their real-time updates, integration with other systems and help in maintaining workflow. The ambulatory EHR is designed for outpatient healthcare settings. They comprise a key significant share due to their demand for managing patient interactions, utilising patient portals and supporting billing and coding. Post-care EHR is also a growing segment.
End User: Hospitals, clinics, pharmacies, laboratories and others mainly demand these electronic health records. Hospitals are the dominant segment due to the higher volume of demand for electronic health records systems.
Growth of Cloud-based/Web-First Systems
The market is trending towards growing demand for cloud-based or web-first systems as it offers flexibility to access from any web browser on desktop, tablets, or smartphones, with no app installation required.
Sierra IT Group Co., Ltd., for example, offers EHR, which is a fully cloud-based. It also offers seamless integration with third-party systems like lab equipment, imaging, pharmacy software, and insurance platforms.
Drivers:
Growing Push towards Digitalization: The growing digitalization in healthcare is the major factor driving the market growth. As per data by the World Bank, Thailand’s digital economy is estimated to contribute around 6 per cent of GDP and is the second largest in the ASEAN region. As per a paper prepared for the report Asian Development Outlook 2022 Update: Entrepreneurship in the Digital Age, Thailand has an index number of 41.69, more than the global average of 31.91, in the digital entrepreneurship stand-up, highlighting the high growth of digital technology. The government has launched the eHealth strategy 2017–2026, providing incentives for research and Innovation in technology and innovation, and creating a supportive environment for the EHR market growth.
Growing Government Mandates and Support for EHR: The government programs are acting as a key driver, propelling the market growth. Thailand has built a national EHRA-like system by launching Health Link in collaboration with National Telecom (NT) and the Government Big Data Institute (GBDi). It is currently gathering information from 100 hospitals to facilitate. Besides, the growing private healthcare sector in Thailand is making the market grow. Early adopters of electronic medical records were major medical universities such as Siriraj Hospital, Chulalongkorn Hospital, and Maharaj Nakorn Chiang Mai Hospital.
Product Development: Local vendors are developing and offering cost-effective solutions catering to the market demand of affordable, user-friendly systems tailored for small and mid-sized clinics. Companies like Ever Medical Technologies, H LAB, Alyssa Global, and others offer EHR products. For example, Ever Medical Technologies offers Electronic Health Records with drag-and-drop modularity, an AI-integrated system and pre-built e-form templates. It's Open interoperability and Developer-centric, enabling rapid build production-ready integrative health modules with modern tools.
Challenges:
High Implementation Costs: Many smaller hospitals and clinics delay adoption due to higher implementation costs. Thailand’s EHR market is still growing, and it is also in a growing phase of digitalization; thus, cost remains one of the key barriers. Many hospitals and clinics struggle with the high upfront costs of deployment, licensing, and staff training, limiting the adoption.
Interoperability between Systems: One of the other key challenges it faces is the lack of interoperability between different healthcare systems. There is a lack of policy implementation for the standardization of patient data and the adoption of EHR. Also, Thailand’s healthcare sector still struggles with fragmented digital infrastructure, where hospitals and clinics often use different EHR or HIS platforms that are not fully compatible. This creates a lack of standardization, creating interoperability issues.
The market is fragmented. Some of the major players operating in the Thailand Electronic Health Records (EHR) market include Oracle Health, Veradigm LLC, Epic Systems Corporation, H LAB Co., Ltd., Alyssa Global, Cariva, Sierra IT Global Group Co., Ltd., InterSystems, Bangkok Medical Software Co., and SoftClinic GenX.
Product Adoption: In 2025, BNH Hospital in Bangkok successfully implemented the InterSystems TrakCare electronic medical record (EMR) system, achieving 100% paperless operations. It has grown from 70% earlier to full deployment.
Product Innovation: In May 2025, Bangkok Medical Software Co., Ltd., in collaboration with Looloo Health and Microsoft Thailand, introduced PresScribe. It is an AI-powered solution integrated with BMS-HOSxP and BMS-HOSxP XE systems.
| Report Metric | Details |
|---|---|
| Total Market Size in 2026 | USD 0.2 billion |
| Total Market Size in 2031 | USD 0.3 billion |
| Forecast Unit | Billion |
| Growth Rate | 8.4% |
| Study Period | 2021 to 2031 |
| Historical Data | 2021 to 2024 |
| Base Year | 2025 |
| Forecast Period | 2026 – 2031 |
| Segmentation | Product, Type, End-User |
| Companies |
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